Pemanfaatan Sistem Informasi Desa Berbasis Website untuk Meningkatkan Akses Informasi Publik, Transparansi Pemerintahan, dan Efisiensi Pelayanan Masyarakat
-
Alfry Aristo Jansen Sinlae
*
Universitas Katolik Widya Mandira, Kupang,
Indonesia
- G. Melva Kurniaramadhan Adhia Lengary Universitas Katolik Widya Mandira, Kupang, Indonesia
- Maria Chapriany Prima Angela Universitas Katolik Widya Mandira, Kupang, Indonesia
- Vebrianti Trysinde Missa Universitas Katolik Widya Mandira, Kupang, Indonesia
- Judeit Paulina Soares Universitas Katolik Widya Mandira, Kupang, Indonesia
- Eduarda Babo Gomes Universitas Katolik Widya Mandira, Kupang, Indonesia
- Yustina Abuk Universitas Katolik Widya Mandira, Kupang, Indonesia
- Putri Kusuma Dewi Universitas Katolik Widya Mandira, Kupang, Indonesia (*) Corresponding Author
Abstract
Digital transformation has become a critical requirement for supporting transparent, participatory, and public-service-oriented village governance. Uitiuh Tuan Village, in Semau Selatan Subdistrict, Kupang Regency, is developing as a destination for religious and nature tourism and therefore requires digital platforms capable of supporting the dissemination of public information, ensuring transparency in development, and promoting the village’s potential. This community service initiative aims to develop a website-based village information system and enhance the capacity of village officials in managing digital information. The methods employed include partner needs analysis, website design and development, training and mentoring for village officials, and program monitoring and evaluation. The activity involved 10 participants, including village officials, BUMDes managers, tourism managers, and representatives of the village youth. The results showed that participants’ average proficiency increased from 41.6% before the activity to 87.8% afterward, representing a 46.2% improvement. The participant satisfaction rate reached 93.4%, indicating that the program was very well received by the partners. The developed website has been successfully used as a medium for public information, government transparency, community services, and promoting the village’s tourism potential. Thus, this community service activity has made a tangible contribution to strengthening digital-based village governance and supports the development of Uitiuh Tuan Village toward becoming a sustainable Smart Village.
Downloads
References
Addiansyah, M. (2024). Desa Cerdas dan Inovasi Pelayanan Publik di Masa Endemi: Belajar dari Desa Mojowarno. Matra Pembaruan: Jurnal Inovasi Kebijakan, 8(1), 75–88. https://doi.org/10.21787/mp.8.1.2024.75-88
Anas, A., Arifin, I., Irwan, A. L., & Ansar, M. C. (2024). The Application of E-Government in the Development of Village Government Democracy in Gowa Regency Indonesia. Jurnal Publisitas, 10(2), 173–185. https://doi.org/10.37858/publisitas.v10i2.420
European Commission. (2017). EU Action for Smart Villages. European Commission. https://ec.europa.eu/
Gjaltema, J., Biesbroek, R., & Termeer, K. (2020). From government to governance…to meta-governance: A systematic literature review. Public Management Review, 22(12), 1760–1780. https://doi.org/10.1080/14719037.2019.1648697
Hashim, H. (2024). E-government impact on developing smart cities initiative in Saudi Arabia: Opportunities & challenges. Alexandria Engineering Journal, 96, 124–131. https://doi.org/10.1016/j.aej.2024.04.008
Indama, V. (2022). Digital Governance: Citizen Perceptions and Expectations of Online Public Services. Interdisciplinary Studies in Society, Law, and Politics, 1(2), 12–18. https://doi.org/10.61838/kman.isslp.1.2.3
Kassen, M. (2022). Blockchain and e-government innovation: Automation of public information processes. Information Systems, 103, 101862. https://doi.org/10.1016/j.is.2021.101862
Kurniawan, T. A., Dzarfan Othman, M. H., Hwang, G. H., & Gikas, P. (2022). Unlocking digital technologies for waste recycling in Industry 4.0 era: A transformation towards a digitalization-based circular economy in Indonesia. Journal of Cleaner Production, 357, 131911. https://doi.org/10.1016/j.jclepro.2022.131911
Li, X., Chen, W., & Alrasheedi, M. (2023). Challenges of the collaborative innovation system in public higher education in the era of industry 4.0 using an integrated framework. Journal of Innovation & Knowledge, 8(4), 100430. https://doi.org/10.1016/j.jik.2023.100430
Liang, Y., Qi, G., Zhang, X., & Li, G. (2019). The effects of e-Government cloud assimilation on public value creation: An empirical study of China. Government Information Quarterly, 36(4), 101397. https://doi.org/10.1016/j.giq.2019.101397
Madan, R., & Ashok, M. (2023). AI adoption and diffusion in public administration: A systematic literature review and future research agenda. Government Information Quarterly, 40(1), 101774. https://doi.org/10.1016/j.giq.2022.101774
Minguijón, J., Serrano-Martínez, C., & Raya-Diez, E. (2024). Reliability and validity of the public innovation Hexagon (PIH) as applied to the Spanish social services. International Journal of Innovation Studies, 8(3), 237–248. https://doi.org/10.1016/j.ijis.2024.02.004
Mustanir, A., Nisa, N. A., Razak, M. R. R., Sellang, K., & Jermsittiparsert, K. (2024). Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications? Jurnal Studi Pemerintahan, 249–281. https://doi.org/10.18196/jsp.v15i3.381
Nani, P. A., Sinlae, A. A. J., Batarius, P., Mamulak, N. M. R., Aliandu, P., Ngaga, E., & ... (2020). Platform Digital Kelurahan Babau. In Jurnal PATRIA (Vol. 2, Issue 2, pp. 97–103).
Ortt, J. R., & Kamp, L. M. (2022). A technological innovation system framework to formulate niche introduction strategies for companies prior to large-scale diffusion. Technological Forecasting and Social Change, 180, 121671. https://doi.org/10.1016/j.techfore.2022.121671
Saadah, M. A., Erida, E., Syeftiani, T., Hendriyaldi, H., Tialonawarmi, F., Tarigan, S. P., & Rambe, S. A. F. (2024). Implementation of Smart Government Through Digital Village Information System. Jurnal Pengabdian UNDIKMA, 5(4), 556–566. https://doi.org/10.33394/jpu.v5i4.13000
Sampetoding, E. A. M., & ER, M. (2024). Digital Transformation of Smart Village: A Systematic Literature Review. Procedia Computer Science, 239, 1336–1343. https://doi.org/10.1016/j.procs.2024.06.304
Saputra, I. G. G. (2021). Bentuk Digitalisasi Desa Wisata di Masa Normal Baru Studi Kasus Desa Sayan Ubud Bali. Jurnal Kepariwisataan, 20(1), 18–25. https://doi.org/10.52352/jpar.v20i1.448
Satya, J. B., Suhery, L., Sinlae, A. A. J., & Uliyatunisa, U. (2021). Pengembangan Sistem Pelayanan Publik Melalui Sistem Administrasi Kependudukan Menggunakan Metode Extreme Programming. Jurnal Sistem Komputer Dan Informatika (JSON), 3(2), Article 2. https://doi.org/10.30865/json.v3i2.3592
Sinlae, A. A. J., Daniarti, Y., Alamsyah, D., & Damuri, A. (2022). Development of an Electronic Public Complaints System to Improve Public Services. In Pilar Nusa Mandiri: Journal of Computing and Information System (Vol. 18, Issue 1, pp. 81–86).
Sulastri, W., Kustiawan, D., Sinlae, A. A. J., & Irfan, M. (2021). Pengembangan Sistem E-Government Untuk Peningkatan Layanan Publik pada Tata Kelola Administrasi Desa. In JURIKOM (Jurnal Riset Komputer) 8 (6), 177− (Vol. 183).
Twizeyimana, J. D., & Andersson, A. (2019). The public value of E-Government – A literature review. Government Information Quarterly, 36(2), 167–178. https://doi.org/10.1016/j.giq.2019.01.001
Visvizi, A., & Lytras, M. D. (2020). Sustainable Smart Cities and Smart Villages Research: Rethinking Security, Safety, Well-being, and Happiness. Sustainability, 12(1), 215. https://doi.org/10.3390/su12010215
Visvizi, A., Lytras, M. D., & Mudri, G. (2019). Smart Villages in the EU and Beyond. Emerald Publishing Limited. https://doi.org/10.1108/9781787698451
Welby, B., & Tan, E. H. Y. (2022). Designing and Delivering Public Services in the Digital Age (No. 22; OECD Going Digital Toolkit Notes). OECD Publishing. https://doi.org/10.1787/e056ef99-en
Bila bermanfaat silahkan share artikel ini
Berikan Komentar Anda terhadap artikel Pemanfaatan Sistem Informasi Desa Berbasis Website untuk Meningkatkan Akses Informasi Publik, Transparansi Pemerintahan, dan Efisiensi Pelayanan Masyarakat
Pages: 10-21
Copyright (c) 2026 Alfry Aristo Jansen Sinlae, G. Melva Kurniaramadhan Adhia Lengary, Maria Chapriany Prima Angela, Vebrianti Trysinde Missa, Judeit Paulina Soares, Eduarda Babo Gomes, Yustina Abuk, Putri Kusuma Dewi
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).
