Analyzing Social Networks and Topic Clustering in Backpacker Tourism Content Reviews using K-means, Fast HDBScan, and Gaussian Mixture with Communalytic


  • Yerik Afrianto Singgalen * Mail Atma Jaya Catholic University of Indonesia, Jakarta, Indonesia
  • (*) Corresponding Author
Keywords: Social Network; Topic Clustering; K-Means; Fast HDBScan; Gaussian Mixture

Abstract

This research explores the integration of social network analysis and topic clustering techniques to provide novel insights into digital interactions and thematic trends within the context of backpacker tourism. Utilizing a structured framework, 3,575 records across three content IDs (c2ZMFDS_3rU, Sv_yxz7T8rU, and i9t9pbdo-bk) were processed and classified into 10 clusters using k-Means, Fast HDBScan, and Gaussian Mixture algorithms. Social network analysis was performed on 4,224 actor nodes and 395 edges, highlighting the role of key influencers in driving conversations while revealing the participation patterns of a larger, less engaged audience. The topic clustering revealed distinct themes, including budget travel, off-the-beaten-path destinations, and sustainable tourism, with each algorithm offering unique insights into the structure of the data. The novelty of this research lies in applying these computational methods to backpacker tourism, traditionally analyzed through qualitative approaches, to uncover how thematic discussions propagate within digital communities. By integrating these techniques, the study provides a deeper understanding of how key topics resonate with backpackers and how social interactions influence the spread of ideas. The findings offer valuable implications for content creators and tourism marketers seeking to engage this niche travel demographic more effectively. This work contributes a scalable, data-driven methodology for analyzing traveler behavior and preferences in virtual environments, enhancing the field of backpacker tourism research.

Downloads

Download data is not yet available.

References

F. Higgins-Desbiolles, R. A. Scheyvens, and B. Bhatia, “Decolonising tourism and development: from orphanage tourism to community empowerment in Cambodia,” J. Sustain. Tour., vol. 31, no. 12, pp. 2788–2808, 2023, doi: 10.1080/09669582.2022.2039678.

P. Naruetharadhol and N. Gebsombut, “A bibliometric analysis of food tourism studies in Southeast Asia,” Cogent Bus. Manag., vol. 7, no. 1, p. 1733829, Jan. 2020, doi: 10.1080/23311975.2020.1733829.

S. Blasi, S. Fano, S. R. Sedita, and G. Toschi, “A network perspective of cognitive and geographical proximity of sustainable tourism organizations: evidence from Italy,” Int. J. Contemp. Hosp. Manag., vol. 36, no. 2, pp. 478–504, Jan. 2024, doi: 10.1108/IJCHM-03-2022-0366.

E. Surucu-Balci and G. Balci, “Building social capital in cruise travel via social network sites,” Curr. Issues Tour., vol. 26, no. 7, pp. 1096–1111, 2023, doi: 10.1080/13683500.2022.2047904.

M. Valeri and R. Baggio, “Social network analysis: organizational implications in tourism management,” Int. J. Organ. Anal., vol. 29, no. 2, pp. 342–353, Jan. 2021, doi: 10.1108/IJOA-12-2019-1971.

F. Espasandin-Bustelo, B. Palacios-Florencio, and J. Sánchez-Rivas García, “CSR intellectual structure in management and tourism,” TQM J., vol. 32, no. 3, pp. 521–541, Jan. 2020, doi: 10.1108/TQM-06-2019-0173.

M. De Martino, A. Morvillo, and G. Giordano, “Social network analysis in hospitality and tourism: Guest editorial,” Int. J. Contemp. Hosp. Manag., vol. 36, no. 2, pp. 349–357, Jan. 2024, doi: 10.1108/IJCHM-02-2024-161.

R. Baggio, A. Guizzardi, and M. Mariani, “A social network analysis of interlocking directorates in the accommodation sector,” Int. J. Contemp. Hosp. Manag., vol. 36, no. 2, pp. 422–437, Jan. 2024, doi: 10.1108/IJCHM-03-2022-0315.

M. Teston et al., “Participatory approaches and Social Network Analysis to analyse the emergence of collective action for rural development: a case study in the Spanish Pyrenees,” Ital. J. Anim. Sci., vol. 23, no. 1, pp. 504–522, Dec. 2024, doi: 10.1080/1828051X.2024.2330658.

A. Gour, S. Aggarwal, and M. Erdem, “Reading between the lines: analyzing online reviews by using a multi-method Web-analytics approach,” Int. J. Contemp. Hosp. Manag., vol. 33, no. 2, pp. 490–512, Jan. 2021, doi: 10.1108/IJCHM-07-2020-0760.

M. Hocevar and T. Bartol, “Mapping urban tourism issues: analysis of research perspectives through the lens of network visualization,” Int. J. Tour. Cities, vol. 7, no. 3, pp. 818–844, Jan. 2021, doi: 10.1108/IJTC-05-2020-0110.

Y. Zhang, H. Xu, and H. Yang, “An integrated path framework of tourism and hospitality social entrepreneurship: a systematic literature review,” Int. J. Contemp. Hosp. Manag., vol. 36, no. 3, pp. 661–690, Jan. 2024, doi: 10.1108/IJCHM-09-2022-1057.

F. Yüksel and F. Ön, “Sport event research in the hospitality and tourism industry: a bibliometric analysis,” Worldw. Hosp. Tour. Themes, vol. 16, no. 4, pp. 423–439, Jan. 2024, doi: 10.1108/WHATT-06-2024-0123.

G. Solazzo, G. Elia, and G. Passiante, “Defining the big social data paradigm through a systematic literature review approach,” J. Knowl. Manag., vol. 25, no. 7, pp. 1853–1887, Jan. 2021, doi: 10.1108/JKM-10-2020-0801.

A. Arenal, C. Feijoo, A. Moreno, C. Armuña, and S. Ramos, “An academic perspective on the entrepreneurship policy agenda: themes, geographies and evolution,” J. Entrep. Public Policy, vol. 9, no. 1, pp. 65–93, Jan. 2020, doi: 10.1108/JEPP-06-2019-0056.

H. C. Franz and A. R. Cruz, “Development of a maturity assessment model for sustainable tourism,” Curr. Issues Tour., no. May, pp. 1–16, 2024, doi: 10.1080/13683500.2024.2354531.

S. Wu and M. Benson-Rea, “Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review,” J. Bus. Ind. Mark., vol. 39, no. 6, pp. 1226–1243, Jan. 2024, doi: 10.1108/JBIM-01-2023-0028.

H. Sharma, P. R. Srivastava, S. M. Jasimuddin, Z. J. Zhang, and I. Jebabli, “Privacy concerns in tourism: a systematic literature review using machine learning approach and bibliometric analysis,” Tour. Rev., vol. 79, no. 5, pp. 1105–1125, Jan. 2024, doi: 10.1108/TR-10-2022-0517.

P. Kumar, B. Aggarwal, V. Kumar, and H. Saini, “Sustainable tourism progress: a 10-year bibliometric analysis,” Cogent Soc. Sci., vol. 10, no. 1, p., 2024, doi: 10.1080/23311886.2023.2299614.

E. Agyeiwaah and P. Bangwayo-Skeete, “Segmenting and predicting prosocial behaviours among tourists: a latent class approach,” Curr. Issues Tour., pp. 1–20, 2023, doi: 10.1080/13683500.2023.2229935.

X. Wang, K. Yang, and T. Liu, “Stock Price Prediction Based on Morphological Similarity Clustering and Hierarchical Temporal Memory,” IEEE Access, vol. 9, pp. 67241–67248, 2021, doi: 10.1109/ACCESS.2021.3077004.

O. Zhao and J. Wang, “Spatial-temporal behaviour of hikers in the southeastern margin of Qinghai-Tibet Plateau : insights from volunteered geographic information,” Geocarto Int., vol. 38, no. 1, p., 2023, doi: 10.1080/10106049.2023.2296183.

Y. Ma and W. Cai, “Social media in ethnographic research: critical reflections on using WeChat in researching Chinese outbound tourists,” Curr. Issues Tour., vol. 26, no. 20, pp. 3275–3287, 2023, doi: 10.1080/13683500.2023.2175203.

J. Thieme, M. P. Hampton, C. Stoian, and K. Zigan, “The political economy of backpacker tourism: explorations of tourism actors’ embeddedness in Colombia,” Curr. Issues Tour., vol. 24, no. 13, pp. 1830–1855, 2021, doi: 10.1080/13683500.2020.1806793.

C. F. Chiang and C. W. Huang, “Online Reviews on Online Travel Agency: Understanding Tourists’ Perceived Attributes of Taipei’s Economy Hotels,” J. Qual. Assur. Hosp. Tour., vol. 23, no. 4, pp. 945–959, 2022, doi: 10.1080/1528008X.2021.1923107.

M. S. Gholamhosseinzadeh, “Theorizing vloggers’ approaches and practices in travel vlog production through grounded theory,” J. Hosp. Mark. Manag., vol. 32, no. 2, pp. 196–223, 2023, doi: 10.1080/19368623.2023.2164392.

S. Verma, N. Yadav, and R. Chikhalkar, “An integrated measure of eWOM usefulness in the leisure travel: conceptualisation, scale development, and validation,” J. Mark. Commun., vol. 29, no. 3, pp. 211–237, 2023, doi: 10.1080/13527266.2021.2004442.

N. Niu, W. Fan, M. Ren, M. Li, and Y. Zhong, “The Role of Social Norms and Personal Costs on Pro-Environmental Behavior: The Mediating Role of Personal Norms,” Psychol. Res. Behav. Manag., vol. 16, pp. 2059–2069, 2023, doi: 10.2147/PRBM.S411640.

A. Mandić, S. K. Walia, and S. M. Rasoolimanesh, “Gen Z and the flight shame movement: examining the intersection of emotions, biospheric values, and environmental travel behaviour in an Eastern society,” J. Sustain. Tour., vol. 0, no. 0, pp. 1–23, 2023, doi: 10.1080/09669582.2023.2254950.

J. Zhou, K. Xiang, Q. Cheng, and C. Yang, “Psychological and behavioural consistency value seeking of tourists in niche tourism: Nostalgia, authenticity perception, and satisfaction,” Psychol. Res. Behav. Manag., vol. 14, pp. 1111–1125, 2021, doi: 10.2147/PRBM.S322348.

I. Cifci, M. Ogretmenoglu, T. Sengel, T. Demirciftci, and G. Kandemir Altunel, “Effects of Tourists’ Street Food Experience and Food Neophobia on Their Post-Travel Behaviors: The Roles of Destination Image and Corona-Phobia,” J. Qual. Assur. Hosp. Tour., vol. 00, no. 00, pp. 1–28, 2022, doi: 10.1080/1528008X.2022.2151550.

A. Peters and M. Fuchs, “A relational exploration of tourists’ environmental values and their perception of restrictions in protected nature,” J. Sustain. Tour., vol. 0, no. 0, pp. 1–18, 2023, doi: 10.1080/09669582.2023.2295234.

T. B. Luong, “Celebrity involvement, film destination image, place attachment, behavioral intention: the moderating role of e-word of mouth utilitarian function,” Asia Pacific J. Tour. Res., vol. 28, no. 9, pp. 949–964, 2023, doi: 10.1080/10941665.2023.2283595.

X. Zhang, P. Tavitiyaman, and W. Y. Tsang, “Preferences of Technology Amenities, Satisfaction and Behavioral Intention: The Perspective of Hotel Guests in Hong Kong,” J. Qual. Assur. Hosp. Tour., vol. 24, no. 5, pp. 545–575, 2023, doi: 10.1080/1528008X.2022.2070817.

O. A. George and C. M. Q. Ramos, “Sentiment analysis applied to tourism: exploring tourist-generated content in the case of a wellness tourism destination,” Int. J. Spa Wellness, no. May, pp. 1–23, 2024, doi: 10.1080/24721735.2024.2352979.

Y. A. Singgalen, “Toxicity , topic , and sentiment analysis on the operation of coal-fired power plants content reviews,” J. Tek. Inform. C.I.T Medicom, vol. 16, no. 1, pp. 45–57, 2024.

F. Huang, C. Yuan, Y. Bi, and J. Lu, “Exploiting Long-Term Dependency for Topic Sentiment Analysis,” IEEE Access, vol. 8, pp. 221963–221974, 2020, doi: 10.1109/ACCESS.2020.3039963.

P. Madzík, L. Falát, L. Copuš, and M. Valeri, “Digital transformation in tourism: bibliometric literature review based on machine learning approach,” Eur. J. Innov. Manag., vol. 26, no. 7, pp. 177–205, 2023, doi: 10.1108/EJIM-09-2022-0531.

J. R. Saura, D. Palacios-Marqués, and D. Ribeiro-Soriano, “Digital marketing in SMEs via data-driven strategies: Reviewing the current state of research,” J. Small Bus. Manag., vol. 61, no. 3, pp. 1278–1313, 2023, doi: 10.1080/00472778.2021.1955127.

M. Mariani and M. Borghi, “Environmental discourse in hotel online reviews: a big data analysis,” J. Sustain. Tour., vol. 29, no. 5, pp. 829–848, 2020, doi: 10.1080/09669582.2020.1858303.

J. Kokkranikal and E. Carabelli, “Gastronomy tourism experiences: the cooking classes of Cinque Terre,” Tour. Recreat. Res., vol. 49, no. 1, pp. 161–172, 2024, doi: 10.1080/02508281.2021.1975213.

C. Kaveski Peres and E. Pacheco Paladini, “Exploring the attributes of hotel service quality in Florianópolis-SC, Brazil: An analysis of tripAdvisor reviews,” Cogent Bus. Manag., vol. 8, no. 1, pp. 1–19, 2021, doi: 10.1080/23311975.2021.1926211.


Bila bermanfaat silahkan share artikel ini

Berikan Komentar Anda terhadap artikel Analyzing Social Networks and Topic Clustering in Backpacker Tourism Content Reviews using K-means, Fast HDBScan, and Gaussian Mixture with Communalytic

Dimensions Badge
Article History
Submitted: 2024-09-25
Published: 2024-10-13
Abstract View: 649 times
PDF Download: 179 times
How to Cite
Singgalen, Y. (2024). Analyzing Social Networks and Topic Clustering in Backpacker Tourism Content Reviews using K-means, Fast HDBScan, and Gaussian Mixture with Communalytic. Journal of Information System Research (JOSH), 6(1), 34-48. https://doi.org/10.47065/josh.v6i1.5969
Section
Articles

Most read articles by the same author(s)

1 2 3 4 5 > >>