Pengembangan Platform Coffee Shop KURLEB dengan Fokus pada User Interface dan Prinsip UX Law
Abstract
The increasing trend and public interest in coffee shops, also known as cafes. One of the cafes named Kopi KurangLebih has great potential to attract customers due to its strategic location, high-quality menu, and aesthetic ambiance. Although Kopi KurangLebih already has an Instagram account to showcase its content and engage with followers, the information provided is limited and lacks proper organization. Visitors to the coffee shop struggle to make menu choices due to the absence of a platform to display the available options. To address these challenges and improve the quality of service, a website is needed to document and present information that assists customers in making menu selections. The current reliance on social media as a source of information for coffee shops is inefficient and temporary, as the information shared only appears briefly on users' timelines. Hence, the development of an attractive and informative website for Kopi KurangLebih becomes necessary. The website should be designed according to user needs and the resources available to Kopi KurangLebih. By utilizing a digital information medium in the form of a website, potential customers can access and obtain information easily, thereby increasing their interest and purchasing power. The research also applies the Three Circles method and incorporates various UX Law principles into the user interface (UI) design. Through observations and analysis, the research identifies the values of Kopi KurangLebih, customer needs, and competitor values. This research successfully built a UI prototype of the KURLEB website, transforming it into an effective digital platform for promoting, storing, and providing information about Kopi KurangLebih. It also achieved a good user experience by providing relevant information, intuitive navigation, and appealing visual aesthetics. With a well-designed UI and the applied principles of UX Law, this website delivers a positive user experience, enhances customer engagement, and contributes to the sustainable marketing of Kopi KurangLebih as a local coffee shop brand.
Downloads
References
N. Iman, A. M. Muhar and A. I. Sari, "Analisis Daya Saing Industri Coffee Shop di Kota Medan," Jurnal Akuntansi Manajemen Ekonomi Kewirausahaan, vol. 2, no. 1, pp. 54-64, 2022, doi: 10.47065/jamek.v2i1.206.
S. A. Solihin, D. Nugrahyani and M. H. Fadhillah, "Analisis Strategi Pemasaran pada Kerta Cafe dalam Upaya Memulihkan Ekonomi Pasca Pandemi Covid-19," Coopetition: Jurnal Ilmiah Manajemen, vol. 13, no. 2, pp. 259-266, 2022, doi: 10.32670/coopetition.v13i2.1604.
R. D. Wiastuti, N. S. Lestari and N. I. Mulyaningrum, "The Coffee Shop Experience for All," PJAEE, vol. 17, no. 7, pp. 2850-2863, 2020, [Online]. Available: https://archives.palarch.nl/index.php/jae/article/view/ 1596.
D. Y. Riyanto, "Deeper Understanding of Customer Needs Utilizing Customer Relationship Management," Journal of Applied Management and Business, vol. 3, no. 1, pp. 1-10, 2022, doi: 10.37802/jamb.v3i1.241.
D. H. Putra, M. Asfi and R. Fahrudin, "Perancangan UI/UX Menggunakan Metode Design Thinking Berbasis Web Pada Laportea Company," Jurnal Ilmiah Teknologi Informasi Terapan, vol. 8, no. 1, pp. 111-117, 2021, doi: 10.33197/jitter.vol8.iss1.2021.730.
L. Luther, V. Tiberius and A. Brem, "User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research," Multimodal Technologies and Interaction, vol. 4, no. 18, pp. 1-19, May 2020, doi: 10.3390/mti4020018.
I. Darmawan, M. S. Anwar, A. Rahmatulloh and H. Sulastri, "Design Thinking Approach for User Interface Design and User Experience on Campus Academic Information Systems," JOIV : International Journal on Informatics Visualization, vol. 6, no. 2, pp. 327-334, June 2022, doi: 10.30630/joiv.6.2.997.
H. Cheng, "How does interaction design affect user experience throughonline shopping interfaces?," IOP Conference Series: Materials Science and Engineering, pp. 1-10, 2019, doi: 10.1088/1757-899X/573/1/012076.
H. J. Christanto, "Game Theory Analysis on Marketing Strategy Determination of KAI Access and Traveloka based on Usability of HCI (Human-Computer Interaction)," Journal of Information Systems and Informatics, vol. 4, no. 3, pp. 665-672, 2022, doi: 10.51519/journalisi.v4i3.300.
N. Rusti, Irham and A. Suryantini, "The Factors Influencing Local Coffee Shop Customers’ Satisfaction in the 4.0 Industry Era," AGRO EKONOMI, vol. 32, no. 2, 2021, doi: 10.22146/ae.60861.
F. Fatihahsari and C. Darujati, "Analisis Usability Mobile Apps Edlink dengan Menggunakan Heuristic Evaluation," SISTEMASI: Jurnal Sistem Informasi, vol. 10, no. 2, pp. 404-413, 2021, doi: 10.32520/STMSI.V10I2.1263.
P. Z. Dinata, M. A. Urwah, M. R. Rahmawan and E. Junaeti, "Perancangan UI/UX pada Web e-Commerce ‘Hallo Coffee’ Menggunakan Metode User-Centered Design," Jambura Journal of Informatics, vol. 5, no. 1, pp. 45-58, 2023, doi: 10.37905/jji.v412.17511.
T. A. Andriani, D. P. Sari and R. Andrian, "Perancangan User Interface Mobile App untuk Kumpulan Start-Up Coffee Shop di Wilayah Jakarta Timur sebagai Wadah Pemasaran Produk dengan Metode Design Thinking," Jurnal Sistem dan Teknologi Informasi, vol. 11, no. 1, pp. 61-69, 2023, doi: 10.26418/justin.v11i1.54947.
A. Purnomo and A. Ardiansyah, "Pengembangan User Experience (UX) dan User Interface (UI) Aplikasi Ibeauty Berbasis Android," Jurnal Sarjana Teknik Informatika, vol. 6, no. 3, pp. 18-27, 2018, doi: 10.12928/jstie.v6i3.15251.
S. R. R. I and S. A. Saputra, "Perancangan UI/UX Design pada Aplikasi Jasa Freelancer Berbasis Android Menggunakan Metode User Centered Design," Jurnal Ilmiah Matrik, vol. 25, no. 1, pp. 7-14, 2023, doi: 10.33557/jurnalmatrik.v25i1.2279.
P. Marzec and D. M. Piotrowski, "Remote usability testing carried out during the COVID-19 pandemic on the example of Primo VE implementation in an Academic Library," The Journal of Academic Librarianship, vol. 49, no. 3, p. 102700, May 2023, doi: 10.1016/j.acalib.2023.102700.
L. Dumitrescu and C. Budac, "The Business Value," Management & Marketing, vol. 6, no. 1, pp. 83-88, 2008, [Online]. Available: https://ideas.repec.org/a/aio/manmar/v6y2008i1p83-88.html.
P. Weichbroth, "Usability of Mobile Applications: A Systematic Literature Study," IEEE Access, vol. 8, pp. 55563-55577, March 2020, doi: 10.1109/ACCESS.2020.2981892.
S. Ernawati and A. D. Indriyanti, "Perancangan User Interface dan User Experience Aplikasi Medical Tourism Indonesia Berbasis Mobile Menggunakan Metode User Centered Design (UCD) (Studi Kasus: PT Cipta Wisata Medika)," Journal of Emerging Information Systems and Business Intelligence, vol. 3, no. 4, pp. 90-102, 2022, [Online]. Available: https://ejournal.unesa.ac.id/index.php/JEISBI/article/view/49296.
R. R. M and S. P.K, "Customer Needs and Customer Satisfaction," in Theeranaipunya - A Capacity Building Training Programme Equipping the Fisherwomen Youth for the Future, India, Indian Council of Agricultural Research, 2016, pp. 259-262, [Online]. Available: http://eprints.cmfri.org.in/10824/.
W. Swasty and A. R. Adriyanto, "Does Color Matter on Web User Interface Design?," CommIT (Communication & Information Technology) Journal, vol. 11, no. 1, p. 17–24, 2017, doi: 10.21512/commit.v11i1.2088.
M. Mirkowicz and G. Grodner, "JAKOB NIELSEN’S HEURISTICS IN SELECTED ELEMENTS OF INTERFACE DESIGN OF SELECTED BLOGS," Social Communication, vol. 2, pp. 30-51, 2018, doi: 10.2478/sc-2018-0013.
F. Abdillah, D. S. Pradana and W. Suharso, "Pengaruh Prinsip Design Aesthetics User Interface Terhadap Usability Aplikasi J&T Express Di Kota Malang," Jurnal Repositor, vol. 2, no. 8, pp. 1028-1040, 2020, doi: 10.22219/repositor.v2i8.506.
L. Crum, "Laws of UX: Using Psychology to Design Better Products & Services," The Journal of the Design Studies Forum, vol. 12, no. 3, p. 357–359, 2020, doi: 10.1080/17547075.2020.1822074.
Bila bermanfaat silahkan share artikel ini
Berikan Komentar Anda terhadap artikel Pengembangan Platform Coffee Shop KURLEB dengan Fokus pada User Interface dan Prinsip UX Law
Pages: 293-301
Copyright (c) 2023 Henoch Juli Christanto, Stephen Aprius Sutresno, Gilberto Dennis G E Sidabutar, Jesslyn Alvina Seah, Siemens Benyamin Tjhang, Yoel Krisrian

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).






















