Hybrid Entropy and CRADIS Method Approach in Decision Support System for Selecting the Best Employees
- Junhai Wang Zhejiang Technical Institute of Economics, Zhejiang, China
-
Setiawansyah Setiawansyah
*
Universitas Teknokrat Indonesia, Bandar Lampung,
Indonesia
- Very Hendra Saputra Universitas Teknokrat Indonesia, Bandar Lampung, Indonesia (*) Corresponding Author
Abstract
Selecting the right employees is a key factor in improving organizational performance and productivity. However, in many organizations, the employee selection process is still conducted through manual assessments and subjective judgments, which may lead to bias and inconsistent decisions. Therefore, a systematic and objective approach is needed to support the evaluation process. This study integrates the Entropy method and the CRADIS method within a decision support system to determine the best employee candidates. The Entropy method is applied to calculate objective criteria weights based on the variation of information in the data, while the CRADIS method is used to rank candidates according to their proximity to the ideal solution and distance from the anti-ideal solution. The integration of these two methods provides a framework that reduces subjectivity in determining criterion importance and produces more discriminative ranking results. The findings indicate that candidate GF achieved the highest score of 0.6848, followed by EY with 0.6835 and AR with 0.6528, showing that these candidates have performance profiles closest to the defined criteria. In addition, sensitivity analysis using several scenarios of criteria weight changes demonstrates that the proposed model is relatively stable, with an overall ranking consistency of 81.8%, while alternatives AR, DI, and FR show 100% ranking stability. These results indicate that the Entropy–CRADIS approach can improve the accuracy, objectivity, and reliability of employee selection decisions in multi-criteria decision-making environments.
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