IbM Pelatihan Effective Communication Skill Bagi Pengelola Usaha Objek Wisata Tiga Ras Kabupaten Simalungun
- Anggia Sari Lubis Universitas Muslim Nusantara Al Washliyah, Medan, Indonesia
-
Ratna Sari Dewi
*
Universitas Muslim Nusantara Al Washliyah, Medan,
Indonesia
- Ananda Anugrah Nasution Universitas Muslim Nusantara Al Washliyah, Medan, Indonesia
- Semangat Juang Lahagu Universitas Muslim Nusantara Al Washliyah, Medan, Indonesia (*) Corresponding Author
Abstract
Effective communication skills training for managers of the Tiga Ras tourism object in Simalungun Regency as a form of soft skills development in order to further increase professionalism in organizational business, because the tourism sector will be interact with many people. Following by business managers at the Tiga Ras tourist attraction in Simalungun Regency. The result of this Community Service is effective communication skills training which is very useful in improving self-quality, developing effective communication skills to support the sustainable of business. The location of this service is a tourist attraction for the Tiga Ras of Simalungun Regency. The method is lectures and practices
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References
Bachorowski, Jo-Anne. 2011. Vocal Expression and Perception of Emotion. Tennessee: Department of Psychology, Vanderbilt University
Barbara Diggs-Brown (May 15, 2011). Strategic Public Relations: Audience Focused Practice, 1st ed.: An Audience-focused Approach. Cengage Learning. Diakses pada 29 Februari 2016)
Bonano, Gilda. 2009. Body Language Mistakes: Gestures, Movement, Posture & Facial Expressions. Stamford, CT and Florham Park, NJ: Confidence. Influence. Success.
Cutlip, Scott (1994). The Unseen Power: A History of Public Relations. Lawrence Erlbaum Associates. ISBN 0-8058-1464-7.
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