Analisis Pengalaman Pengguna Light dan Dark Mode Pada Facebook dan Tokopedia Menggunakan Within-Subject Design


  • Muhammad Farhan Universitas Islam Indonesia, Sleman, Indonesia
  • Chanifah Indah Ratnasari * Mail Universitas Islam Indonesia, Sleman, Indonesia https://orcid.org/0000-0001-7328-8242
  • (*) Corresponding Author
Keywords: User Experience; Light Mode; Dark Mode; Within-Subject Design; User Experience Questionnaire; Usability

Abstract

The use of light mode and dark mode in mobile applications is becoming increasingly common; however, their effects on user experience across different application contexts still need to be empirically examined. This study aims to analyze differences in user experience between light mode and dark mode in Facebook and Tokopedia. The study employed a quantitative approach using a within-subject design (repeated measures design) involving 25 respondents. Measurements were conducted using Time on Task, Error Rate, the User Experience Questionnaire (UEQ), and user preference. The results showed that Facebook had no significant difference in Time on Task, whereas Tokopedia showed significant differences in T1 (p = 0.024) and T3 (p = 0.047). For Error Rate, significant differences were found in Facebook T1 (p = 0.046) as well as Tokopedia T2 (p = 0.020) and T3 (p = 0.019). The UEQ results indicated that both modes were in the positive category without statistically significant differences. These findings suggest that the influence of display mode is more evident in specific task performance metrics than in overall user experience perception, indicating that its effects are contextual. This study contributes by providing a comprehensive evaluation that combines objective and subjective metrics to compare light mode and dark mode across two different application contexts.

Downloads

Download data is not yet available.

References

D. S. Waruwu, A. Harefa, B. P. Lase, and A. T. Harefa, “Dampak Perkembangan Teknologi Smartphone pada Masyarakat,” JIIP - Jurnal Ilmiah Ilmu Pendidikan, vol. 7, no. 10, pp. 11237–11247, Oct. 2024, doi: 10.54371/jiip.v7i10.5937.

G. Lu, S. Qu, and Y. Chen, “Understanding user experience for mobile applications: a systematic literature review,” Discover Applied Sciences, vol. 7, no. 6, Jun. 2025, doi: 10.1007/s42452-025-07170-3.

W.-T. Wang, W.-M. Ou, and W.-Y. Chen, “The impact of inertia and user satisfaction on the continuance intentions to use mobile communication applications: A mobile service quality perspective,” Int. J. Inf. Manage., vol. 44, pp. 178–193, Feb. 2019, doi: 10.1016/j.ijinfomgt.2018.10.011.

S. Ma, C. Chen, H. Khalajzadeh, and J. Grundy, “A First Look at Dark Mode in Real-world Android Apps,” ACM Transactions on Software Engineering and Methodology, vol. 33, no. 1, Nov. 2023, doi: 10.1145/3604607.

T. Gazit, T. Tager-Shafrir, H. X. Zhong, P. C. K. Hung, and V. Cheung, “The dark side of the interface: examining the influence of different background modes on cognitive performance,” Ergonomics, 2025, doi: 10.1080/00140139.2025.2483451.

M. R. Atsani, I. A. Mukaromah, and M. H. C. Anugerah, “The Role of Color in User Experience: A Systematic Literature Study of User Preferences for Dark and Light Mode,” Transactions on Informatics and Data Science, vol. 2, no. 1, pp. 41–54, Jun. 2025, doi: 10.24090/tids.v2i1.13903.

A. Shrestha et al., “An Exploration of Effects of Dark Mode on University Students: A Human Computer Interface Analysis,” Sep. 2024, [Online]. Available: http://arxiv.org/abs/2409.10895

H. Guo, W. Wang, F. Song, Y. Liu, H. Liu, and Z. Bo, “The Effect of Color Combinations on the Efficiency of Text Recognition in Digital Devices,” Int. J. Hum. Comput. Interact., vol. 40, no. 5, pp. 1317–1326, 2024, doi: 10.1080/10447318.2022.2143768.

S. M. Van Hoecke, I. Schrijver, and I. S. Robert, “Methodological Preparation of a Within-Subject Audiovisual Cognition, Reception and Perception Study,” Journal of Audiovisual Translation, vol. 5, no. 1, Apr. 2022, doi: 10.47476/jat.v5i1.2022.163.

P. Weichbroth, “Usability Testing of Mobile Applications: A Methodological Framework,” Applied Sciences, vol. 14, no. 5, p. 1792, Feb. 2024, doi: 10.3390/app14051792.

M. W. Wronikowska et al., “Systematic review of applied usability metrics within usability evaluation methods for hospital electronic healthcare record systems,” J. Eval. Clin. Pract., vol. 27, no. 6, pp. 1403–1416, Dec. 2021, doi: 10.1111/jep.13582.

A. I. Nur, H. B. Santoso, and P. O. H. Putra, “The Method and Metric of User Experience Evaluation: A Systematic Literature Review,” in 2021 10th International Conference on Software and Computer Applications, Malaysia: ACM, Feb. 2021, pp. 307–317. doi: 10.1145/3457784.3457832.

M. A. Kushendriawan, H. B. Santoso, P. O. H. Putra, and M. Schrepp, “Evaluating User Experience of a Mobile Health Application ‘Halodoc’ using User Experience Questionnaire and Usability Testing,” Jurnal Sistem Informasi, vol. 17, no. 1, pp. 58–71, Apr. 2021, doi: 10.21609/jsi.v17i1.1063.

E. Prafiantini et al., “Usability testing of EatsUp®: mobile application for monitoring balanced dietary practices and active lifestyle among adolescents—a study in Jakarta, Indonesia,” Front. Digit. Health, vol. 7, 2025, doi: 10.3389/fdgth.2025.1506952.

D. A. P. Wulandari, “Analysis and Evaluation of SIDUN Mobile Application in UEQ-Based User Experience Perspective,” Journal of Computer Networks, Architecture and High Performance Computing, vol. 7, no. 2, pp. 554–561, May 2025, doi: 10.47709/cnahpc.v7i2.5932.

L. Faulkner, “Beyond the five-user assumption: Benefits of increased sample sizes in usability testing,” Behavior Research Methods, Instruments, & Computers, vol. 35, no. 3, pp. 379–383, Aug. 2003, doi: 10.3758/BF03195514.

M. Schrepp, User Experience Questionnaire Handbook: All You Need to Know to Apply the UEQ Successfully in Your Projects - Version 11. 2023. Accessed: Mar. 25, 2026. [Online]. Available: https://www.ueq-online.org/Material/Handbook.pdf

M. Schrepp, A. Hinderks, and J. Thomaschewski, “Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios,” in Lecture Notes in Computer Science, A. Marcus, Ed., Heraklion, Crete, Greece: Springer, Cham, Jun. 2014, pp. 383–392. doi: 10.1007/978-3-319-07668-3_37.

M. Schrepp, A. Hinderks, and J. Thomaschewski, “Construction of a Benchmark for the User Experience Questionnaire (UEQ),” International Journal of Interactive Multimedia and Artificial Intelligence, vol. 4, no. 4, pp. 40–44, Jun. 2017, doi: 10.9781/ijimai.2017.445.

A. Yang, C. H. Goh, and L. J. Yi, “The Research into Dark Mode: A Systematic Review Using Two-Stage Approach and S-O-R Framework,” International Journal of Communication Networks and Information Security (IJCNIS), vol. 15, no. 4, Jan. 2024, doi: 10.17762/ijcnis.v15i4.6301.

X. Manfei, D. Fralick, J. Z. Zheng, B. Wang, X. M. Tu, and C. Feng, “The Differences and Similarities Between Two-Sample T-Test and Paired T-Test,” Shanghai Arch. Psychiatry, vol. 29, no. 3, pp. 184–188, Jun. 2017, doi: 10.11919/j.issn.1002-0829.217070.

E. Whitley and J. Ball, “Statistics review 6: Nonparametric methods,” Crit. Care, vol. 6, no. 6, pp. 509–513, 2002, doi: 10.1186/cc1820.


Bila bermanfaat silahkan share artikel ini

Berikan Komentar Anda terhadap artikel Analisis Pengalaman Pengguna Light dan Dark Mode Pada Facebook dan Tokopedia Menggunakan Within-Subject Design

Dimensions Badge
Article History
Submitted: 2026-03-28
Published: 2026-04-26
Abstract View: 22 times
PDF Download: 8 times
How to Cite
Farhan, M., & Ratnasari, C. I. (2026). Analisis Pengalaman Pengguna Light dan Dark Mode Pada Facebook dan Tokopedia Menggunakan Within-Subject Design. Journal of Information System Research (JOSH), 7(3), 707-717. https://doi.org/10.47065/josh.v7i3.9560
Issue
Section
Articles