A PRISMA-based Thematic Analysis of Smart City Maturity Models: Mapping Key Dimensions and Maturity Levels
- Widya Listianingsih Sepuluh Nopember Institute of Technology, Surabaya, Indonesia
-
Tony Dwi Susanto
*
Sepuluh Nopember Institute of Technology, Surabaya,
Indonesia
(*) Corresponding Author
Abstract
In the era of rapid urbanization and the increasing demand for sustainable urban development, smart cities have emerged as a critical focus for enhancing the quality of urban life. However, existing smart city maturity models lack standardization, making it challenging for cities to evaluate their progress comprehensively. This study addresses these challenges by identifying and analyzing the key dimensions and maturity levels across 11 smart city maturity models. Using a systematic literature review guided by the PRISMA approach and thematic analysis, this research uncovered significant insights. Eight key dimensions were identified, with the smart environment dimension appearing in 10 models, highlighting its centrality in addressing environmental and sustainability issues. Smart governance and smart society were also frequently highlighted, emphasizing their critical roles in fostering effective urban management and promoting social inclusion in smart city development. Additionally, 8 models employed a five-level maturity structure, demonstrating its widespread acceptance for balancing detail and simplicity in assessing a city's growth. These findings provide cities with a structured framework to evaluate and enhance their smart city strategies while facilitating comparisons among existing models. The results emphasize the need for a standardized yet flexible approach to smart city maturity, enabling cities to navigate their unique challenges effectively and achieve sustainable growth.
Downloads
References
C. X. Hui, G. Dan, S. Alamri, and D. Toghraie, “Greening smart cities: An investigation of the integration of urban natural resources and smart city technologies for promoting environmental sustainability,” Sustain Cities Soc, vol. 99, no. September, p. 104985, 2023, doi: 10.1016/j.scs.2023.104985.
S. E. Bibri, “On the sustainability of smart and smarter cities in the era of big data: an interdisciplinary and transdisciplinary literature review,” J Big Data, vol. 6, no. 1, 2019, doi: 10.1186/s40537-019-0182-7.
Olubunmi Adeolu Adenekan, Chinedu Ezeigweneme, and Excel Great Chukwurah, “The evolution of smart cities: Integrating technology, governance, and sustainable development,” International Journal of Applied Research in Social Sciences, vol. 6, no. 5, pp. 891–902, 2024, doi: 10.51594/ijarss.v6i5.1131.
D. M. De Genaro Chiroli, M. G. Menezes, F. C. Zola, F. V. Aragão, R. D. de Almeida, and S. M. Tebcherani, “Integrating resilience and sustainability: A systematic analysis of resilient cities using ISO 37123,” International Journal of Disaster Risk Reduction, vol. 96, no. January, 2023, doi: 10.1016/j.ijdrr.2023.103960.
P. Kumar, A. Pal, and S.-H. Hsieh, “A Review of Smart City Maturity Assessment Models,” in Advances in Information Technology in Civil and Building Engineering, S. Skatulla and H. Beushausen, Eds., Springer, 2023, pp. 99–107. doi: https://doi.org/10.1007/978-3-031-32515-1_8.
M. Crane et al., “Transforming cities for sustainability: A health perspective,” Environ Int, vol. 147, no. May 2020, p. 106366, 2021, doi: 10.1016/j.envint.2020.106366.
C. Patrão, P. Moura, and A. T. de Almeida, “Review of smart city assessment tools,” Smart Cities, vol. 3, no. 4, pp. 1117–1132, 2020, doi: 10.3390/smartcities3040055.
A. Sharifi, “A typology of smart city assessment tools and indicator sets,” Sustain Cities Soc, vol. 53, Feb. 2020, doi: 10.1016/j.scs.2019.101936.
D. Warnecke, R. Wittstock, and F. Teuteberg, “Benchmarking of European smart cities – a maturity model and web-based self-assessment tool,” Sustainability Accounting, Management, and Policy Journal, vol. 10, no. 4, pp. 654–684, Sep. 2019, doi: 10.1108/SAMPJ-03-2018-0057.
E. da S. de Santana, É. de O. Nunes, D. C. Passos, and L. B. Santos, “SMM: A Maturity Model of Smart Cities Based on Sustainability Indicators of the ISO 37122,” International Journal of Advanced Engineering Research and Science, vol. 6, no. 2, pp. 13–20, 2019, doi: 10.22161/ijaers.6.2.2.
W. N. Bernal and K. L. G. Espitaleta, “Framework for developing an information technology maturity model for smart city services in emerging economies: (fsce2),” Applied Sciences (Switzerland), vol. 11, no. 22, Nov. 2021, doi: 10.3390/app112210712.
T. Aljowder, M. Ali, and S. Kurnia, “Development of a Maturity Model for Assessing Smart Cities: A Focus Area Maturity Model,” Smart Cities, vol. 6, no. 4, pp. 2150–2175, Aug. 2023, doi: 10.3390/smartcities6040099.
C. Anschütz, K. Ebner, and S. Smolnik, “Size does matter: A maturity model for the special needs of small and medium-sized smart cities,” Cities, vol. 150, no. August 2023, p. 104998, 2024, doi: 10.1016/j.cities.2024.104998.
T. Aljowder, Dr. M. Ali, and Dr. S. Kurnia, “Systematic literature review of the smart city maturity model,” in International Conference on Innovation and Intelligence for Informatics, Computing, and Technologies (3ICT), IEEE, 2019.
B. S. Mohsin, H. Ali, and R. Alkaabi, “Smart City: A Review of Maturity Models,” 2019.
M. J. Page et al., “The PRISMA 2020 statement: An updated guideline for reporting systematic reviews,” International Journal of Surgery, vol. 88, Apr. 2021, doi: 10.1016/j.ijsu.2021.105906.
M. Naeem, W. Ozuem, K. Howell, and S. Ranfagni, “A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research,” Int J Qual Methods, vol. 22, no. October, pp. 1–18, 2023, doi: 10.1177/16094069231205789.
F. V. Aragão et al., “Smart Cities Maturity Model—A Multicriteria Approach,” Sustainability (Switzerland), vol. 15, no. 8, Apr. 2023, doi: 10.3390/su15086695.
A. Suliman, J. Rankin, and A. Robak, “CSR Maturity Model for Smart City,” Canada, 2019.
A. Nuraeni, H. S. Firmansyah, G. S. Pribadi, A. Munandar, L. Herdiani, and Nurwathi, “Smart City Evaluation Model in Bandung, West Java, Indonesia,” TSSA 2019 - 13th International Conference on Telecommunication Systems, Services, and Applications, Proceedings, pp. 228–234, 2019, doi: 10.1109/TSSA48701.2019.8985465.
S. Koekemoer and R. Von Solms, “A Smart City Maturity Assessment Model for South African Municipalities,” 2022 IST-Africa Conference, IST-Africa 2022, pp. 1–9, 2022, doi: 10.23919/IST-Africa56635.2022.9845565.
V. Moustaka, A. Maitis, A. Vakali, and L. G. Anthopoulos, “CityDNA Dynamics: A Model for Smart City Maturity and Performance Benchmarking,” in The Web Conference 2020 - Companion of the World Wide Web Conference, WWW 2020, Association for Computing Machinery, Apr. 2020, pp. 829–833. doi: 10.1145/3366424.3386584.
L. Paseto et al., “Inteli.gente Platform: Tool for Diagnosing Maturity in Brazilian Sustainable Smart Cities,” 2021 IEEE International Smart Cities Conference, ISC2 2021, pp. 1–6, 2021, doi: 10.1109/ISC253183.2021.9562934.
J. Liu et al., “Towards sustainable smart cities: Maturity assessment and development pattern recognition in China,” J Clean Prod, vol. 370, no. August, p. 133248, 2022, doi: 10.1016/j.jclepro.2022.133248.
Bila bermanfaat silahkan share artikel ini
Berikan Komentar Anda terhadap artikel A PRISMA-based Thematic Analysis of Smart City Maturity Models: Mapping Key Dimensions and Maturity Levels
Pages: 1255-1262
Copyright (c) 2025 Widya Listianingsih, Tony Dwi Susanto
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).
