Perancangan dan Analisa UI/UX Aplikasi Mobile BankHijau Menggunakan User-Centered Design dan User Experience Questionnaire


  • Yogiswara Yogiswara Universitas Islam Indonesia, Sleman, Indonesia
  • Chanifah Indah Ratnasari * Mail Universitas Islam Indonesia, Sleman, Indonesia http://orcid.org/0000-0001-7328-8242
  • (*) Corresponding Author
Keywords: User-Centered Design; User Experience Questionnaire; User Experience; Waste Management; Mobile Application

Abstract

Waste management is a critical issue that affects not only Indonesia, specifically Yogyakarta, but the entire world. Ngudi Barokah Waste Bank is one of the waste sorting centers located in Yogyakarta. Ngudi Barokah waste bank has difficulties in the recording process because it is still done manually using books. In order to contribute to overcoming this problem, the BankHijau mobile application was built, which facilitates recording at Ngudi Barokah Waste Bank. In its development, the design of the user interface (UI) and user experience (UX) of the BankHijau application used a User-Centered Design (UCD) approach to suit user needs. The following stages are implemented: comprehending the user context, ascertaining user requirements, designing solutions, and conducting testing. The User Experience Questionnaire (UEQ) is utilized for testing purposes due to its ability to gather a detailed and thorough understanding of the user experience (UX). Testing was conducted on 26 respondents, who provided positive feedback on all aspects. The UEQ benchmark study reveals that attractiveness (2,15), efficiency (1,95), dependability (2,15), and stimulation (2,11) exhibit excellent criteria, while perspicuity (1,98) and novelty (1,54) provide good criteria. It can be concluded that the design of the BankHijau application is above the average of other applications. The existence of this application is expected to indirectly lower the volume of waste in final disposal sites (TPA) and encourage recycling, hence contributing to positive changes in waste management and helping overall environmental sustainability.

Downloads

Download data is not yet available.

References

S. Kaza, L. C. Yao, P. Bhada-Tata, and F. Van Woerden, “What a Waste 2.0: A Global Snapshot of Solid Waste Management to 2050,” What a Waste 2.0: A Global Snapshot of Solid Waste Management to 2050, Sep. 2018, doi: 10.1596/978-1-4648-1329-0.

databoks, “10 Negara Penyumbang Sampah Plastik Terbanyak ke Laut, RI Peringkat Berapa?” Accessed: Jun. 28, 2024. [Online]. Available: https://databoks.katadata.co.id/datapublish/2022/11/12/10-negara-penyumbang-sampah-plastik-terbanyak-ke-laut-ri-peringkat-berapa

databoks, “Produksi Sampah Makanan Indonesia Tertinggi di Asia Tenggara.” Accessed: Jun. 28, 2024. [Online]. Available: https://databoks.katadata.co.id/datapublish/2022/06/27/produksi-sampah-makanan-indonesia-tertinggi-di-asia-tenggara

Administrator, “Indonesia.go.id - Membenahi Tata Kelola Sampah Nasional.” Accessed: Jun. 28, 2024. [Online]. Available: https://indonesia.go.id/kategori/indonesia-dalam-angka/2533/membenahi-tata-kelola-sampah-nasional

M. Defitri, “Fakta Mengejutkan Daur Ulang - Artikel dan berita pengelolaan sampah dari Waste4Change.” Accessed: Jun. 28, 2024. [Online]. Available: https://waste4change.com/blog/fakta-daur-ulang-yang-mengejutkan/

A. Fakhurozi, T. T. Suhariyanto, and M. Faishal, “Analysis of Environmental Impact and Municipal Waste Management Strategy: A Case of the Piyungan Landfill, Yogyakarta, Indonesia,” Jurnal Optimasi Sistem Industri, vol. 20, no. 1, pp. 61–71, May 2021, doi: 10.25077/josi.v20.n1.p61-71.2021.

KLHK, “SIPSN - Sistem Informasi Pengelolaan Sampah Nasional.” Accessed: Jun. 22, 2024. [Online]. Available: https://sipsn.menlhk.go.id/sipsn/

Humas, DIY, “Portal Resmi - Pemerintah Daerah Daerah Istimewa Yogyakarta.” Accessed: Jun. 22, 2024. [Online]. Available: https://jogjaprov.go.id/berita/pemda-diy-resmi-tutup-tpa-piyungan

S. A. Nabilah, D. Purnomo, and R. Kastaman, “Perancangan Model Bisnis Bank Sampah di Kota Bandung Menggunakan Business Model Canvas,” Bina Ekonomi, vol. 23, no. 1, pp. 1–12, Apr. 2019, doi: 10.26593/BE.V23I1.3858.1-12.

F. A. Rahmadani, “Upaya Menumbuhkan Kesadaran Masyarakat Dalam Menjaga Kebersihan Lingkungan Melalui Pengelolaan Bank Sampah,” Comm-Edu (Community Education Journal), vol. 3, no. 3, pp. 261–270, Sep. 2020, doi: 10.22460/COMM-EDU.V3I3.3482.

I. P. Konsep et al., “Konsep dan Implementasi Ekonomi Sirkular Dalam Program Bank Sampah Studi Kasus: Keberlanjutan Bank Sampah Tanjung,” AmaNU: Jurnal Manajemen dan Ekonomi, vol. 4, no. 1, pp. 89–98, Apr. 2021, Accessed: Jun. 22, 2024. [Online]. Available: https://www.jurnal.unugha.ac.id/index.php/amn/article/view/40

E. Kyriakaki and A. M. Driga, “Mobile applications for students with ADHD,” https://gjeta.com/sites/default/files/GJETA-2023-0116.pdf, vol. 15, no. 3, pp. 205–216, Jun. 2023, doi: 10.30574/GJETA.2023.15.3.0116.

S. Salsabilah, Moh. I. Wahyuddin, and R. T. K. Sari, “Analisa UI/UX Terhadap Perancangan Website Laundry dengan Metode Human Centered Design dan User Experience Questionnaire,” Jurnal Media Informatika Budidarma, vol. 6, no. 1, pp. 720–727, Jan. 2022, doi: 10.30865/MIB.V6I1.3547.

M. F. Aziz and C. B. Sanjaya, “Aplikasi Kas Berbasis Flutter untuk Meningkatkan Efisiensi Pencatatan Transaksi Keuangan,” Jurnal Krisnadana, vol. 3, no. 1, pp. 34-48–34 – 48, Sep. 2023, doi: 10.58982/KRISNADANA.V3I1.472.

“User Centered Design – School of Information Systems.” Accessed: Jun. 22, 2024. [Online]. Available: https://sis.binus.ac.id/2019/05/31/user-centered-design/

M. Faisal et al., “Perancangan UI/UX Menggunakan Metode User Centerd Design Berbasis Web Pada Perhitungan Luasan Kumuh Balai Prasarana Pemukiman Wilayah Lampung,” Jurnal Informatika dan Teknik Elektro Terapan, vol. 11, no. 2, pp. 2830–7062, Apr. 2023, doi: 10.23960/JITET.V11I2.2921.

A. Angela, F. Halim, and C. Sylvia, “Pengukuran Pengalaman Pengguna Aplikasi Platform Pembelajaran dan Konferensi Video Menggunakan Framework UEQ+,” Jurnal Media Informatika Budidarma, vol. 6, no. 2, pp. 1238–1247, Apr. 2022, doi: 10.30865/MIB.V6I2.3878

I. N. T. A. Putra, K. S. Kartini, P. W. Aditama, and S. P. Tahalea, “Analisis Sistem Informasi Eksekutif Menggunakan User Experience Questionnaire (UEQ),” International Journal of Natural Science and Engineering, vol. 5, no. 1, pp. 25–29, Apr. 2021, doi: 10.23887/IJNSE.V5I1.29289.

M. Hafizh Hamdanuddinsyah et al., “Perancangan UI/UX Aplikasi Buku Online Mizanstore Berbasis Mobile Menggunakan User Centered Design,” Journal of Information System Research (JOSH), vol. 4, no. 4, pp. 1464–1475, Jul. 2023, doi: 10.47065/JOSH.V4I4.3850

C. Ravelino, Y. Alfa Susetyo, and K. Satya Wacana, “Perancangan UI/UX untuk Aplikasi Bank Jago menggunakan Metode User Centered Design,” Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi), vol. 7, no. 1, pp. 121–129, Jan. 2023, doi: 10.35870/JTIK.V7I1.697.

K. Wulandari and A. Voutama, “Perancangan UI Aplikasi Konsultasi Kesehatan Mental Berbasis Mobile Menggunakan Metode User Centered Design (UCD),” Jurnal Teknologi Sistem Informasi dan Sistem Komputer TGD, vol. 6, no. 2, pp. 445–451, Jul. 2023, doi: 10.53513/JSK.V6I2.8253.

S. Ernawati and A. D. Indriyanti, “Perancangan User Interface dan User Experience Aplikasi Medical Tourism Indonesia Berbasis Mobile Menggunakan Metode User Centered Design (UCD) (Studi Kasus: PT Cipta Wisata Medika),” Journal of Emerging Information System and Business Intelligence (JEISBI), vol. 3, no. 4, pp. 90–102, Aug. 2022, Accessed: Jun. 13, 2024. [Online]. Available: https://ejournal.unesa.ac.id/index.php/JEISBI/article/view/49296

T. Andhiza, I. Fitri, and A. Rubhasy, “Perancangan User Experience Pada Aplikasi Pencarian Car Wash Menggunakan Metode UCD (User Centered Design),” SMATIKA JURNAL : STIKI Informatika Jurnal, vol. 12, no. 01, pp. 135–145, Jun. 2022, doi: 10.32664/SMATIKA.V12I01.581.

S. L. Ramadhan, I. Fitri, and A. Rubhasy, “Perancangan User Experience Aplikasi Pengajuan E-KTP menggunakan Metode UCD pada Kelurahan Tanah Baru,” JATISI (Jurnal Teknik Informatika dan Sistem Informasi), vol. 8, no. 1, pp. 287–298, Mar. 2021, doi: 10.35957/JATISI.V8I1.633

A. D. Savitri and C. I. Ratnasari, “Implementasi User Experience Questionnaire (UEQ) untuk Mengevaluasi Pengalaman Pengguna pada UII RAS,” KLIK: Kajian Ilmiah Informatika dan Komputer, vol. 4, no. 3, pp. 1352–1361, Dec. 2023, doi: 10.30865/KLIK.V4I3.1444.

M. Schrepp, “User Experience Questionnaire Handbook.” Accessed: Jun. 22, 2024 [Online]. Available: www.ueq-online.org


Bila bermanfaat silahkan share artikel ini

Berikan Komentar Anda terhadap artikel Perancangan dan Analisa UI/UX Aplikasi Mobile BankHijau Menggunakan User-Centered Design dan User Experience Questionnaire

Dimensions Badge
Article History
Submitted: 2024-07-05
Published: 2024-07-19
Abstract View: 628 times
PDF Download: 440 times
How to Cite
Yogiswara, Y., & Ratnasari, C. (2024). Perancangan dan Analisa UI/UX Aplikasi Mobile BankHijau Menggunakan User-Centered Design dan User Experience Questionnaire. Journal of Information System Research (JOSH), 5(4), 1018-1028. https://doi.org/10.47065/josh.v5i4.5495
Issue
Section
Articles