Marketing Strategy and Its Impact on Business Performance through Strategic Agility in Small and Medium Enterprises


  • Ratna Faridah Setyowati * Mail Universitas Pancasakti Tegal, Tegal, Indonesia
  • Tabrani Tabrani Universitas Pancasakti Tegal, Tegal, Indonesia
  • Suwandi Suwandi Universitas Pancasakti Tegal, Tegal, Indonesia
  • Ahmad Hanfan Universitas Pancasakti Tegal, Tegal, Indonesia
  • (*) Corresponding Author
Keywords: Product Innovation; Financial Literacy; Market Orientation; Strategic Agility; Business Performance

Abstract

Social media is currently an effective marketing tool for Micro, Small, and Medium Enterprises (MSMEs). The Emak Cantik Community consists of business actors who utilize social media for marketing. This study aims to confirm the effectiveness of the synergy between product innovation, financial literacy, and market orientation on business performance in the Emak Cantik community, both directly and indirectly through strategic agility. This study employed a descriptive method and quantitative analysis using a questionnaire distributed to 155 respondents who are members of the Emak Cantik community. The results of the LISREL analysis show that strategic agility (48%) and financial literacy (44%) have a significant effect on business performance, while product innovation (5.2%) and market orientation (0.24%) have no effect. Meanwhile, product innovation (42%), financial literacy (39%), and market orientation (51%) have a significant effect on strategic agility. The mediation test shows that strategic agility successfully mediates the influence of product innovation, financial literacy, and market orientation on business performance. The contribution of this study is to provide the latest empirical evidence on the mediation mechanism of strategic agility that can be used as a basis for developing strategies to strengthen MSMEs in the digital era.

Downloads

Download data is not yet available.

References

Anderson, J., & Hidayah, N. (2023). Pengaruh Kreativitas Produk, Inovasi Produk, dan Kualitas Produk terhadap Kinerja UKM. Jurnal Manajerial Dan Kewirausahaan, 5(1), 185–194. DOI: https://doi.org/10.24912/jmk.v5i1.22566

Arokodare, M. A., & Asikhia, O. U. (2020). Strategic agility: Achieving superior organizational performance through strategic foresight. Global Journal of Management and Business Research, 20(3), 7–16. https://journalofbusiness.org/index.php/GJMBR/article/view/3025

Azikin, N., & Hamid, R. S. (2023). Analisis Dampak Pendapatan, Lama Usaha, Usia Terhadap Literasi Keuangan Pelaku UMKM. Owner: Riset Dan Jurnal Akuntansi, 7(3), 2486–2493. DOI: 10.33395/owner.v7i3.1405

Bai, B., Um, K.-H., & Lee, H. (2023). The strategic role of firm agility in the relationship between IT capability and firm performance under the COVID-19 outbreak. Journal of Business & Industrial Marketing, 38(5), 1041–1054. https://doi.org/10.1108/JBIM-08-2021-0406

Bechtel, J., Kaufmann, C., & Kock, A. (2023). The interplay between dynamic capabilities’ dimensions and their relationship to project portfolio agility and success. International Journal of Project Management, 41(4), 102469. https://doi.org/10.1016/j.ijproman.2023.102469

Bekata, A. T., & Kero, C. A. (2025). Managing open innovation: The roles of strategic orientation and dynamic capabilities, evidence from Ethiopian SMEs. Innovation and Development, 15(1), 177–206. https://doi.org/10.1080/2157930X.2023.2286716

Budianto, A., & Setiawan, I. (2020). Pengaruh Inovasi dan Kualitas Produk Terhadap Keunggulan Bersaing (Suatu Studi pada Payung Geulis Mandiri Tasikmalaya). Business Management and Entrepreneurship Journal, 2(1), 56–65. https://jurnal.unigal.ac.id/bmej/article/view/2451

Camilleri, E. (2024). Key Performance Indicators: The Complete Guide to KPIs for Business Success. Routledge. DOI https://doi.org/10.4324/9781032685465

Culebro-Martínez, R., Moreno-García, E., & Hernández-Mejía, S. (2024). Financial literacy of entrepreneurs and companies’ performance. Journal of Risk and Financial Management, 17(2), 63. https://doi.org/10.3390/jrfm17020063

Ed-Dafali, S., Al-Azad, M. S., Mohiuddin, M., & Reza, M. N. H. (2023). Strategic orientations, organizational ambidexterity, and sustainable competitive advantage: Mediating role of industry 4.0 readiness in emerging markets. Journal of Cleaner Production, 401, 136765. https://doi.org/10.1016/j.jclepro.2023.136765

Firdaus, V., Irwanto, M., Iffa, E., Dewi, L. I., Iman, M. F., & Rochan, O. S. (2024). DINAMIKA DIVERSITAS DAN INKLUSI DALAM MEMBANGUN KINERJA UMKM GO INTERNASIONAL DENGAN STRATEGY AGILITY SEBAGAI VARIABEL MEDIASI (STUDI PADA PELAKU UMKM KAWASAN WISATA JAWA TIMUR). Stratēgo: Jurnal Manajemen Modern, 6(3). https://journalversa.com/s/index.php/jmm/article/view/3174

Fitriana, R. M., & Yuniati, U. (2021). Hubungan motif penggunaan instagram sebagai media pembentukan citra dengan presentasi diri. Jurnal Sociohumaniora Kodepena (JSK). http://www.jsk.kodepena.org/index.php/jsk/article/view/83

Halik, R. A. F. (2023). Peran digital marketing dan inovasi produk terhadap kinerja bisnis yang berkelanjutan pada usaha mikro dan kecil agribisnis di polewali mandar. Jurnal Ilmu Sosial Dan Humaniora, 12(3), 556–563. DOI: https://doi.org/10.23887/jish.v12i3.67832

Hutton, S., Demir, R., & Eldridge, S. (2024). A microfoundational view of the interplay between open innovation and a firm’s strategic agility. Long Range Planning, 57(3), 102429. https://doi.org/10.1016/j.lrp.2024.102429

Isibor, N. J., Ewim, C. P.-M., Adaga, E. M., Sam-Bulya, N. J., Ibeh, A. I., & Achumie, G. O. (2025). A STRATEGIC AGILITY AND MARKET INTELLIGENCE FRAMEWORK FOR ENTREPRENEURS: ENHANCING FINANCIAL PLANNING AND COMPETITIVE ADVANTAGE. MULTIDISCIPLINARY JOURNAL OF MANAGEMENT AND SOCIAL SCIENCES, 2(1). https://nigerianjournalsonline.org/index.php/MJMSS/article/view/351

Juninda, N. A., Oktavia, Y., & Sanjaya, V. F. (2024). Strategic Agility Sebagai Strategi Kompetitif Di Era Disrupsi Digital. Al-A’mal: Jurnal Manajemen Bisnis Syariah, 1(2), 205–216. https://journal.staittd.ac.id/index.php/ai/article/view/251

Kalil, K., & Aenurohman, E. A. (2020). Dampak kreativitas dan inovasi produk terhadap kinerja UKM di kota Semarang. Jurnal Penelitian Humaniora, 21(1), 69–77. DOI: 10.23917/humaniora.v21i1.8581

Kurniawan, J. H., & Nuringsih, K. (2022). Pengaruh Orientasi Pasar, Orientasi Kewirausahaan, Dan Media Sosial Terhadap Kinerja Umkm Makanan Khas Jambi. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 6(1), 176–187. DOI: https://doi.org/10.24912/jmieb.v6i1.13357

Leatemia, S. Y. (2023). Pengaruh Literasi Keuangan dan Inklusi Keuangan Terhadap Kinerja Usaha Mikro, Kecil, dan Menengah (UMKM). Ekonomi, Keuangan, Investasi Dan Syariah (EKUITAS), 4(4), 1152–1159. DOI: https://doi.org/10.47065/ekuitas.v4i4.3221

Maisaroh, S., Hilal, S., & Hanif, H. (2022). Pengaruh Orientasi Pasar dan Inovasi Produk Terhadap Kinerja Bisnis UMKM di Provinsi Lampung dengan Halal Supply Chain Sebagai Variabel Moderasi. Jurnal Ilmiah Ekonomi Islam, 8(3), 3442–3458. DOI: https://doi.org/10.29040/jiei.v8i3.6593

Margiutomo, S. A. S., Sundari, R., & Kuswanto, A. (2022). Strategi Bertahan serta Inovasi UMKM Jawa Tengah. Jurnal Pendidikan Dan Konseling (JPDK), 4(6), 7868–7880. DOI:10.47191/jefms/v7-i5-74

Mulyana, M., & Hendar, H. (2023). Market and entrepreneurial orientation on business performance: role of networks innovation agility. Journal of Small Business & Entrepreneurship, 35(6), 944–960. https://doi.org/10.1080/08276331.2020.1855025

Munawar, F., Kaniawati, K., Latifah, I., & Buana, D. M. A. (2023). Achieving performance through strategic agility and entrepreneurial innovation: An empirical research in SMES sector. Jurnal Aplikasi Manajemen, 21(1), 25–41. https://doi.org/10.21776/ub.jam.2023.021.1.03

Naufal, M. I., & Purwanto, E. (2022). Dampak literasi keuangan terhadap kinerja dan keberlanjutan UMKM (studi kasus industri F&B Kecamatan Sumbersari Jember). Profit: Jurnal Adminsitrasi Bisnis, 16(2), 209–215. DOI: https://doi.org/10.21776/ub.profit.2022.-16.02.5

Nurcholis, L. (2020). The mediating effect of agility at relationship between market orientation and marketing performance. Jurnal Manajemen Dan Pemasaran Jasa, 13(1), 65–78. DOI: https://doi.org/10.25105/jmpj.v13i1.5835

Obi-Anike, H. O., Daniel, O. C., Onodugo, I. J., Attamah, I. J., & Imhanrenialena, B. O. (2023). The role of financial information literacy in strategic decision-making effectiveness and sustainable performance among agribusiness entrepreneurs in Nigeria. Sustainability, 15(13), 10416. https://doi.org/10.3390/su151310416

Porter, M. E., & Strategy, C. (1980). Techniques for analyzing industries and competitors. Competitive Strategy. New York: Free, 1. https://s3.us-east-1.amazonaws.com/storage.thanksforthehelp.com/qfile/porter-michael-e-1980-extract-competitive-strategy-vyr2a2bw.pdf

Powers, T. L., Valentine, D. B., & Kennedy, K. N. (2025). Firm performance and perceptions of market orientation. Journal of Marketing Theory and Practice, 33(2), 254–270. https://doi.org/10.1080/10696679.2024.2305456

Rismawati, D., Fuadah, A. S., Maisaroh, S. M., & Sanjaya, V. F. (2025). Peran Strategic Agility Dalam Meningkatkan Kinerja UMKM Di Era Digital. Smart GOALS Jurnal Bisnis Digital Dan Manajemen, 1(2), 40–50. DOI: https://doi.org/10.36490/sg.v1i2.1545

Ristianawati, Y., & Hartono, S. B. (2022). Determinasi tantangan fi, manfaat fi, dan realisasi fi pada strategi agility diversifikasi investasi. Jurnal Ilmiah Ekonomi Islam, 8(1), 699–706. DOI: https://doi.org/10.29040/jiei.v8i1.4676

Rizan, J., & Utama, L. (2020). Pengaruh Keterampilan Kewirausahaan, Orientasi pasar dan Orientasi Penjualan terhadap Kinerja Usaha UMKM. Jurnal Manajerial Dan Kewirausahaan, 2(4), 961–968. DOI: https://doi.org/10.24912/jmk.v2i4.9878

Rofiaty, R., Chong, D., Nusron, A., Yulianti, N. A., & Sunaryo, S. (2022). Entrepreneurship orientation and performance of green economy SMEs during COVID-19 pandemic: The mediating of strategic agility. Journal of Economics, Business, & Accountancy Ventura, 25(1), 48–60. DOI: https://doi.org/10.14414/jebav.v25i1.3001

Setyawan, N. A. (2022). Role of Competitive Service Agility in Improving the Relationship between Market Orientation and Marketing Performance. Admisi Dan Bisnis, 23(3), 175–182. DOI: https://doi.org/10.32497/ab.v23i3.4175

Setyowati, R., Rahadhini, M. D., & Sarwono, A. E. (2022). Pengaruh Orientasi Pasar, Inovasi Produk Dan Inklusi Keuangan Terhadap Kinerja Ukm. Jurnal Riset Entrepreneurship, 5(1), 1–6. DOI: https://doi.org/10.30587/jre.v5i1.3311

Soelaiman, L., & Utami, A. R. (2021). Faktor-faktor yang mempengaruhi adopsi media sosial instagram dan dampaknya terhadap kinerja UMKM. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 5(1), 124. DOI: https://doi.org/10.24912/jmieb.v5i1.11104

Sugiyono. (2022). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta. https://scholar.google.com/scholar?hl=id&as_sdt=0,5&cluster=7108196603542146493

Taufik, M. M. (2020). Pengaruh orientasi pasar terhadap kinerja perusahaan UKM dimediasi keunggulan bersaing (studi pada UKM di smesco Indonesia). Jurnal Ekonomika Dan Manajemen, 9(1), 25–38. DOI : 10.36080/jem.v9i1.1111

Todorov, L., Shopova, M., Panteleeva, I. M., & Todorova, L. (2024). Innovation Metrics: A Critical Review. Economies, 12(12), 327. https://doi.org/10.3390/economies12120327

Xu, S. Q., Zhou, L., Kim, S. H., Chung, D.-H., & Li, Z. (2023). Internal marketing analysis for improving the internal consumer satisfaction and customer orientation of employees in private-owned sports center. Plos One, 18(8), e0286021. https://doi.org/10.1371/journal.pone.0286021

Yanuar, N. D., & Harti, H. (2020). Pengaruh Inovasi Produk Dan Orientasi Pasar Terhadap Kinerja Penjualan Pada Home Industri Olahan Ikan Di Kabupaten Trenggalek. Jurnal Manajemen Pemasaran, 14(2), 51–60. DOI: https://doi.org/10.9744/pemasaran.14.2.51-60

Yulianto, M. A., & Rita, M. R. (2023). Mediasi Perilaku Pengelolaan Keuangan Dalam Pengaruh Fintech Dan Literasi Keuangan Terhadap Kinerja Usaha. EKUITAS (Jurnal Ekonomi Dan Keuangan), 7(2), 212–232. DOI:

https://doi.org/10.24034/j25485024.y2023.v7.i2.5260

Zahara, Z. (2022). Pengaruh Orientasi Pasar Terhadap Kepuasan Konsumen Dengan Inovasi Produk Sebagai Variabel Pemediasi. Jurnal Media Wahana Ekonomika, 19(3), 535–546. DOI: 10.31851/jmwe.v19i3.9475


Bila bermanfaat silahkan share artikel ini

Berikan Komentar Anda terhadap artikel Marketing Strategy and Its Impact on Business Performance through Strategic Agility in Small and Medium Enterprises

Dimensions Badge
Article History
Submitted: 2025-09-17
Published: 2025-10-16
Abstract View: 740 times
PDF Download: 591 times
Section
Articles