Pengaruh Kepemimpinan dan Budaya Organisasi Terhadap Organizational Citizenship Behavior Melalui Kepuasan Kerja
Abstract
This study aims to analyze the influence of leadership and organizational culture on Organizational Citizenship Behavior (OCB) with job satisfaction as an intervening variable among employees at PT. Agung Automall SM Amin. The research adopts a quantitative approach using a survey method, with data collected through questionnaires distributed to the employees. Data analysis was performed using path analysis and the Sobel test to examine mediation. The results indicate that leadership has a positive but insignificant effect on OCB, with a significance value of 0.757 (>0.05), while organizational culture has a positive and significant effect on OCB, with a significance value of 0.000 (<0.05). Job satisfaction also has a positive and significant effect on OCB, with a significance value of 0.000 (<0.05). The influence of leadership on job satisfaction was found to be insignificant, with a significance value of 0.709 (>0.05), while organizational culture positively and significantly affects job satisfaction, with a significance value of 0.023 (<0.05). According to the Sobel test, job satisfaction does not mediate the effect of leadership on OCB, with a probability value of 0.347 (>0.05), but it successfully mediates the effect of organizational culture on OCB, with a probability value of 0.031 (<0.05).
Downloads
References
Adawiyah, R. A., Muis, M., & Razak, A. M. (2020). Kepemimpinan Transformasional dan Budaya Organisasi Terhadap Organizational Citizenship Behavior Dengan Kepuasan Kerja. YUME : Journal of Management Faculty of Economics and Business, Hasanuddin University, 3(3), 26–43. https://doi.org/10.37531/yum.v11.12
Baety, N., & Rojuaniah, R. (2022). Servant Leadership, Organizational Culture and Organizational Citizenship Behavior on Innovative Work Behavior. Management Analysis Journal, 11(1), 83–94. https://doi.org/10.15294/maj.v11i1.54626
Đorđević, B., Ivanović-Đukić, M., Lepojević, V., & Milanović, S. (2021). Job satisfaction and organizational citizenship behaviour of employees in companies in the Republic of Serbia. Strategic Management, 26(3), 61–71. https://doi.org/10.5937/StraMan2103061D
Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001
Ghozali, I. (2020). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 (9th ed.). Semarang: Badan Penerbit Universitas Diponegoro.
Greenberg, J., & Baron, R. A. (2019). Behavior in Organization Understanding and Managing The Human Side of Work. New Jersey: Prentice-Hall Inc.
Hasibuan, M. S., Martoyo, S., Edison, E., Anwar, Y., Komariyah, I., & Nitisemito, A. (2016). Manajemen Sumber Daya Manusia (14th ed.). Jakarta: Bumi Aksara.
Kamil, I., & Rivai, H. A. (2021). Pengaruh Budaya Organisasi dan Keadilan organisasi terhadap Organizational Citizenship Behavior (OCB) dengan Komitmen Organisasi sebagai Variabel Mediasi. JMK (Jurnal Manajemen Dan Kewirausahaan), 6(3), 49. https://doi.org/10.32503/jmk.v6i3.1924
Khan, M. A., Ismail, F. B., Hussain, A., & Alghazali, B. (2020). The Interplay of Leadership Styles, Innovative Work Behavior, Organizational Culture, and Organizational Citizenship Behavior. SAGE Open, 10(1), 215824401989826. https://doi.org/10.1177/2158244019898264
Maesaroh, S., & Widodo, S. (2022). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Perawat Ruang Igd Rsau Dr. Esnawan Antariksa Halim Perdana Kusuma Jakarta Timur. Jurnal Inovatif Mahasiswa Manajemen, 2(2), 58–66. Retrieved from http://www.tjyybjb.ac.cn/CN/article/downloadArticleFile.do?attachType=PDF&id=9987
Naimah, M., Tentama, F., & Sari, E. Y. D. (2022). Pengaruh Kepemimpinan Transformasional dan Keterlibatan Kerja terhadap Organizational Citizenship Behavior (OCB) melalui Mediator Kepuasan Kerja. Psikologika: Jurnal Pemikiran Dan Penelitian Psikologi, 27(2), 197–222. https://doi.org/10.20885/psikologika.vol27.iss2.art2
Nimran, U. (2014). Perilaku Organisasi. Surabaya: Citra Media.
Robbins, S. ., A., J., & Stephen, R. (2015). Perilaku Organisasi. Jakarta: PT Index Kompleks Gramedia.
Setiani, T. I., & Hidayat, A. S. (2020). Pengaruh kepemimpinan dan kepuasan kerja terhadap organizational citizenship behavior (ocb) pada perusahaan daerah air minum. FORUM EKONOMI: Jurnal Ekonomi, Manajemen Dan Akuntansi, 22(1). https://doi.org/https://doi.org/10.30872/jfor.v22i1.6240
Sholikhah, C. I. R., & Frianto, A. (2022). Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (OCB) pada Perusahaan Ritel. Jurnal Ilmu Manajemen, 10(1), 291–301. https://doi.org/https://doi.org/10.26740/jim.v10n1.p291-301
Sugiyono. (2018). Metode Penelitian Bisnis: Pendekatan Kualitatif, Kuantitatif dan R&D. Bandung: Alfabeta.
Sulistyawati, N., Setyadi, I. K., & Nawir, J. (2022). Pengaruh Lingkungan Kerja, Budaya Organisasi dan Kepemimpinan Transformasional terhadap Kepuasan Kerja Karyawan Millenial. Studi Ilmu Manajemen Dan Organisasi, 3(1), 183–197. https://doi.org/10.35912/simo.v3i1.680
Sutrisno, E., Sinambela, L. P., & Dessler, G. (2017). Manajemen Sumber Daya Manusia (Edisi kese). Jakarta: Bumi Aksara.
Tran, Q. H. N. (2023). Explore the relationship between leadership skills, organizational citizenship behavior and organizational culture in Vietnamese public organizations. Industrial and Commercial Training, 55(3), 309–323. https://doi.org/10.1108/ICT-10-2022-0078
Wira Saputra, P. E., & Supartha, I. W. G. (2019). Pengaruh Budaya Organisasi Dan Dukungan Organisasi Terhadap Ocb Dimediasi Oleh Komitmen Organisasional. E-Jurnal Manajemen Universitas Udayana, 8(12), 7134. https://doi.org/10.24843/ejmunud.2019.v08.i12.p12
Wisnawa, I. N. A., & Dewi, A. . S. K. (2020). Gaya Kepemimpinan Transformasional Berpengaruh Terhadap Organizational Citizenship Behaviour Dengan Dimediasi Variabel Kepuasan Kerja. E-Jurnal Manajemen Universitas Udayana, 9(2), 528. https://doi.org/10.24843/ejmunud.2020.v09.i02.p07
Bila bermanfaat silahkan share artikel ini
Berikan Komentar Anda terhadap artikel Pengaruh Kepemimpinan dan Budaya Organisasi Terhadap Organizational Citizenship Behavior Melalui Kepuasan Kerja
Pages: 409-417
Copyright (c) 2024 Deva Aulia Saputri, Jumiati Sasmita, Rahmat Junaidi

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).