Measuring Employee Performance by Competence and Self-efficacy


  • Marastika Wicaksono Aji Bawono * Mail Telkom University, Bandung, Indonesia
  • Chandra Fitra Arifianto Pamulang University, South Tangerang, Indonesia
  • (*) Corresponding Author
Keywords: Competence; Self-efficacy; Employee Performance; Telecommunication Company; Optimal Performance

Abstract

Telecommunication companies that always update themselves, demand optimal employee performance. Increased employee competence can be associated with self-efficacy of self-efficacy in doing work to be able to make increased performance achievements. The purpose of this study was to determine the effect between variables, namely competence, self-efficacy and employee performance. This study uses a quantitative approach using a sample of 206 employees at a telecommunications company. The analytical technique used in this research is path analysis with the help of the partial least square–structural question model (PLS-SEM) program. The results showed that there was an influence between the three variables: competence, self-efficacy and employee performance. Competence affects self-efficacy and employee performance. While self-efficacy affects employee performance and competence affects employee performance through self-efficacy.

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Author Biography

Marastika Wicaksono Aji Bawono, Telkom University, Bandung

Information Technology Dept

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Published: 2023-08-26
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