Peran Pemasaran Media Sosial Terhadap Keputusan Pembelian Melalui Kepercayaan
Abstract
With the development of the times, smoking habits for many people have changed. Many people use e-cigarettes, one of which is an e-cigarette with the Foom brand. Many consumers use e-cigarettes for the reason of reducing smoking habits. The existence of e-cigarettes also affects the desire to buy from many people, where most people purchase e-cigarettes because they get much information from social media. A total of 110 respondents were taken as samples with the criteria of being over 18 years old, active users of e-cigarettes, and active social media users. Data testing was carried out through path tests and the results found that social media marketing and trust influenced purchasing decisions by 49.4%. However, trust does not influence purchasing decisions, and also trust does not mediate between social media marketing and purchasing decisions.
Downloads
References
Agustina, R., Hinggo, H. T., & Zaki, H. (2023). Pengaruh brand ambassador , E-wom , dan brand trust. Jurnal Ilmiah Mahasiswa Merdeka (EMBA), 2(1), 433–445. https://jom.umri.ac.id/index.php/emba/article/view/851
Ahmad, N. D., Wedhaswary, I. D. (2023). Seajarah vape di dunia, dari 1930 hingga dipasarkan pada 2003. Kompas.Com. https://www.kompas.com/tren/read/2019/09/20/112756165/sejarah-vape-di-dunia-dari-1930-hingga-dipasarkan-pada-2003?page=all
Amalia, R., Sugiati, T., & Faisal, I. (2021). Kepercayaan memediasi pengaruh nilai pelanggan, green marketing, social media marketing dengan keputusan pembelian (Studi pada pelanggan Herbalife di Kota Banjarmasin). JWM (Jurnal Wawasan Manajemen), 9(1), 73–88. https://doi.org/10.20527/jwm.v9i1.33
Annur, C. M. (2023). Indonesia jadi negara pengguna vape terbanyak di dunia, kalahkan negara-negara Eropa hingga AS. Databoks.Com. https://databoks.katadata.co.id/layanan-konsumen-kesehatan/statistik/8e79754e0dd3ed7/indonesia-jadi-negara-pengguna-vape-terbanyak-di-dunia-kalahkan-negara-negara-eropa-hingga-as
Ayuningtiyas, K., & Gunawan, H. (2018). Pengaruh kepercayaan, kemudahan dan kualitas informasi terhadap keputusan pembelian daring di aplikasi Bukalapak pada mahasiswa Politeknik Negeri Batam. Journal of Applied Business Administration, 2(1), 152–165. https://doi.org/10.30871/jaba.v2i1.763
Caruana, V., Giles, B. H., Kukolj, N., Juran, R., Baglole, C. J., & Mann, K. K. (2024). Chronic exposure to E-cigarette aerosols potentiates atherosclerosis in a sex-dependent manner. Toxicology and Applied Pharmacology, 492(September). https://doi.org/10.1016/j.taap.2024.117095
Davidoff, F. (2019). Understanding contexts: How explanatory theories can help. Implementation Science, 14(1), 1–9. https://doi.org/10.1186/s13012-019-0872-8
Davis, D. R., Buta, E., Green, B., & Krishnan-Sarin, S. (2024). Sex differences in appeal, reward, and sensory experience of E-cigarette flavors among adults who smoke cigarettes. Preventive Medicine, 185(April), 108114. https://doi.org/10.1016/j.ypmed.2024.108040
Fadil, A. (2023). Pengaruh citra merek, kualitas pelayanan, dan persepsi harga terhadap keputusan pembelian konsumen pada E-commerce Zalora Indonesia. Journal of Indonesia Marketing Association, 2(1), 41–61. https://journal-ima.org/index.php/IMA/article/view/23
Fauzi, S. I., &, & Aisyah, S. (2023). Analisis Pengaruh social media marketing terhadap keputusan pembelian konsumen pada produksi skincare dan obat herbal pada PT. PLM Jaya. Innovative: Journal Of Social Science Research, 3(5), 1512–2520. https://j-innovative.org/index.php/Innovative/article/view/4771/3531
Firmansyah, D., & Dede. (2022). Teknik pengambilan sampel umum dalam metodologi. Jurnal Ilmiah Pendidikan Holistik (JIPH), 1(2), 85–114. https://doi.org/10.55927/jiph.v1i2.937
Hair, J. F., Ringle, C. M., Hult, G. T. M., & Sarstedt, M. (2022). Assessing PLS-SEM results part II. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), 2, 1–22. https://www.pls-sem.net/downloads/3rd-edition-a-primer-on-pls-sem-1/
Hammond, D., Reid, J. L., Burkhalter, R., & Rynard, V. L. (2020). E-cigarette marketing regulations and youth vaping: Cross-sectional surveys, 2017–2019. Pediatrics, 146(1), 2017–2019. https://doi.org/10.1542/peds.2019-4020
Hanaysha, J. R. (2022). Impact of social media marketing features on consumer’s purchase decision in the fast-food industry: Brand trust as a mediator. International Journal of Information Management Data Insights, 2(2), 100102. https://doi.org/10.1016/j.jjimei.2022.100102
Hartayani, K. D., & Seminari, N. K. (2024). The Role of trust in mediating the influence of social media marketing instagram and brand awareness on purchasing decisions ( Study of Blibl .com E-commerce Application Users in Denpasar ). 3(6), 250–260.DOI: 10.56472/25835238/IRJEMS-V3I6P128
Haque, S. I., Hassan, M. B., Sadia, F., Hasan, M., & Rokonuzzaman, M. (2024). Understanding consumer perceptions of green software: A study in the online social media marketing context. Procedia Computer Science, 237(2021), 775–782. https://doi.org/10.1016/j.procs.2024.05.165
Kambali, I., & Masitoh K. (2021). Pengaruh social media marketing terhadap keputusan pembelian jasa pengiriman barang di kantor pos pati 59100. Jurnal Bisnis Dan Pemasaran, 11(1), 1–10. https://ejurnal.ulbi.ac.id/index.php/promark/article/view/1318
Kotler, P., Kelller, L. K., & Chernev, A. (2022). Marketing management (Fifteenth). Pearson Education Limited.
Tarmizi, S. N. (2024). Perokok aktif di Indonesia tembus 70 juta orang, mayoritas anak muda. P2ptm.Kemkes.Go.Id. https://p2ptm.kemkes.go.id/informasi-p2ptm/perokok-aktif-di-indonesia-tembus-70-juta-orang-mayoritas-anak-muda
Kurnianto, D., & Kharisudin, I. (2022). Analisis jalur pengaruh motivasi kerja, disiplin kerja, kepuasan kerja, lingkungan kerja terhadap kinerja karyawan dengan variabel intervening organizational citizenship behavior. PRISMA, Prosiding Seminar Nasional Matematika, 5, 740–751. https://journal.unnes.ac.id/sju/index.php/prisma/article/view/54614%0Ahttps://journal.unnes.ac.id/sju/index.php/prisma/article/download/54614/21105
Mybest. (2024). 10 rekomendasi vape terbaik (terbaru tahun 2024). Mybest.Com. https://id.my-best.com/62827
Narottama, N., & Moniaga, N. E. P. (2022). Pengaruh social media marketing terhadap keputusan konsumen pada destinasi wisata kuliner di kota Denpasar. Jurnal Master Pariwisata (JUMPA), 8(3), 92–101. https://ojs.unud.ac.id/index.php/jumpa/article/download/83032/43062
Novendra, S. A. (2024). Pengaruh Sosial Media dan Kepercayaan Konsumen Terhadap Keputusan Pembelian Platform Tokopedia di Tangerang Selatan. Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan Dan Bisnis, 1. https://doi.org/https://doi.org/10.61132/prosemnasimkb.v1i1.27
Noviandi, M. I., & Ajizah, N. (2023). Pengaruh digital marketing dan E-trust terhadap E-purchase decision melalui E-purchase intention pengguna platform Shopee. Manajemen Dan Akuntansi, 2(1), 131–141. http://jurnal.anfa.co.id/index.php/mufakat/article/view/893
Oktaviani, V. P., Suci, R. P., Zulkifli, & Hermawati, A. (2022). Pengaruh digital marketing terhadap keputusan pembelian dengan customer trust sebagai variabel mediasi (Studi Pada Konsumen Perumahan Graha Singhajaya). Journal of Innovation Research and Knowledge, 2(1), 27–38. https://doi.org/10.53625/jirk.v2i1.2551
Rahmatia, Hamida, L. O., & Hakim, A. (2023). Pengaruh Promosi Media Sosial dan Word Of Mouth Terhadap Keputusan Pembelian (Studi Kasus PadaKonsumen Toko Tho Masagena). JIMA: Indonesian Journal of Management and Accounting, 4(2). https://doi.org/http://dx.doi.org/10.21927/ijma.2023.4(2).186-191
Ramadhan, R., & Nasir, M. (2023). Analisis pengaruh sosial media marketing dan diskon harga terhadap keputusan pembelian online dengan brand trust sebagai variabel intervening Pada Aplikasi Tik-Tokshop Di Soloraya. BRIDGING Journal Of Islamic Digital Economic and Management, 1(1), 29–40. https://journal.alshobar.or.id/index.php/bridging
Pelangi, D. R., Dewi, S. A. N., Sandi, S. P. H., Hidayaty, D. E. (2023). Pemanfaatan media sosial instagram sebagai media pemasaran KR Vape Karawang. Nanggroe : Jurnal Pengabdian Cendikia, 57(3), 57–65. https://doi.org/10.5281/zenodo.8040928
Rukmana, V. H., & Abrian, Y. (2023). Pengaruh social media marketing terhadap brand trust Hotel Pangeran City Padang. Arzusin, 3(4), 391–404. https://doi.org/10.58578/arzusin.v3i4.1202
Sigar, D., Soepeno, D., & Tampenawas, J. (2021). Pengaruh brand ambassador, viral marketing dan brand trust terhadap keputusan pembelian Sepatu Nike pada mahasiswa fakultas ekonomi dan bisnis UNSRAT. Jurnal EMBA, 9(4), 841–850. https://ejournal.unsrat.ac.id/index.php/emba/article/view/36622
Sohaib, M., & Han, H. (2023). Building value co-creation with social media marketing, brand trust, and brand loyalty. Journal of Retailing and Consumer Services, 74(February), 103442. https://doi.org/10.1016/j.jretconser.2023.103442
Sugiyanti, L., Arwani, A., Dewi, R. S., & Fadhillah, M. D. (2023). Strategi Pemasaran Melalui Pemasangan Iklan Di Media Sosial. Jurnal Manajemen Pemasaran Internasional, 2(1), 215–225. https://jurnalbima.id/index.php/masarin/article/view/207/157
Supiyandi, A., Hastjarjo, S., & Slamet, Y. (2022). Influence of brand awareness, brand association, perceived quality, and brand loyalty of Shopee on consumers’ purchasing decisions. CommIT Journal, 16(1), 9–18.
Suriani, N., Risnita, & Jailani, M. S. (2023). Konsep populasi dan sampling serta pemilihan partisipan ditinjau dari penelitian ilmiah pendidikan. Jurnal IHSAN : Jurnal Pendidikan Islam, 1(2), 24–36. https://doi.org/10.61104/ihsan.v1i2.55
Utami, Y. (2023). Uji validitas dan uji reliabilitas instrument penilaian kinerja dosen. Jurnal Sains Dan Teknologi, 4(2), 21–24. https://doi.org/10.55338/saintek.v4i2.730
Wantini, E., & Eka Yudiana, F. (2021). Social media marketing and brand personality to brand loyalty with brand trust and brand equity as a mediator. Indonesian Journal of Islamic Economics Research, 3(1), 1–14. https://doi.org/10.18326/ijier.v3i1.4716
Wicaksana, P. S. I., & Baldah, N. (2021). Pengaruh kepercayaan, lokasi, dan promosi terhadap keputusan pembelian rumah bersubsidi di pt. mitra indah properti the influence of trust, location and promotion on subsidized home purchase decisions at PT. Mitra Indah Properti. Pelita Ilmu, 15(1), 1–8. file:///C:/Users/Winda Cornelia/Downloads/794-Article Text-1701-2-10-20211030.pdf
Wijaya, S. A., Hapsari, Y. T., & Melandri, A. (2023). Analisis SWOT dalam menentukan strategi pemasaran rokok elektrik ( VAPE ) Pada G VAPE Jember. Jurnal Perspektif Pendidikan Dan Keguruan, 14(1), 75–84. https://doi.org/10.25299/perspektif.2023.vol14(2).12045
Wu, Y. H., & Chiang, C. P. (2024). Adverse effects of electronic cigarettes on human health. Journal of Dental Sciences, 19(4), 1919–1923. https://doi.org/10.1016/j.jds.2024.07.030
Xia, L., Xu, Y., Zhang, Y., Jiang, H., & Cui, B. (2024). Impact of airline social media marketing on purchase intention : Evidence from China using PLS-SEM. Transport Economics and Management, 2(September), 249–262. https://doi.org/10.1016/j.team.2024.09.003
Bila bermanfaat silahkan share artikel ini
Berikan Komentar Anda terhadap artikel Peran Pemasaran Media Sosial Terhadap Keputusan Pembelian Melalui Kepercayaan
Pages: 10-18
Copyright (c) 2025 Natashya Ketrine Sitanggang, Kartika Imasari Tjiptodjojo

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).