Optimalisasi Pengelolaan Homestay Melalui Pelatihan Aplikasi SIMBOK-KU Berbasis Website dan Android pada Masyarakat Desa Candirejo yang Tergabung di PT. Wimbo
- Emik Rahayu Universitas Dian Nuswantoro, Semarang, Indonesia
- Izza Ulumuddin Ahmad Asshofi Universitas Dian Nuswantoro, Semarang, Indonesia
- Karis Widyatmoko Universitas Dian Nuswantoro, Semarang, Indonesia
- Ibnu Utomo Wahyu Mulyono Universitas Dian Nuswantoro, Semarang, Indonesia
- Imang Dapit Pamungkas Universitas Dian Nuswantoro, Semarang, Indonesia
-
Dian Indriana Hapsari
*
Universitas Dian Nuswantoro, Semarang,
Indonesia
- Nurjanah Nurjanah Universitas Dian Nuswantoro, Semarang, Indonesia (*) Corresponding Author
Abstract
The development of tourism has been progressing rapidly. Tourism has now spread to the countryside, where a tourist village can be found. A tourist village is a village that has unique and distinctive values. Homestays are one of the supporting facilities required for the development of tourist villages. But unfortunately, in homestay management there are many limitations, including mastery of technology. Technology itself has an important role because digital-based homestay management can further increase efficiency and integration in homestay management. Because of that, Dian Nuswantoro University partnered with PT Wimbo to design a homestay management information system called SIMBOK-KU. This system makes it easy to monitor reservations, payments, service standards, and even homestay customer satisfaction. On November 12, 2022, this system went live. This system is a solution to several obstacles encountered in website management, such as difficulties in dividing customers among homestay members, inability to fulfill cashless payments, difficulty verifying reservations and payments through travel agents, difficulties managing financial reports, and difficulties managing homestay service standards.
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