Dhaman, Dhaman, Sajarwo Anggai, and Arya Waskita. “Optimasi Akurasi Jawaban Aplikasi Chatbot Layanan Pelanggan Dengan Metode RAGRetrieval-Augmented Generation”. Journal of Information System Research (JOSH) 6, no. 4 (July 31, 2025): 2120-2128. Accessed May 13, 2026. https://ejurnal.seminar-id.com/index.php/josh/article/view/8048.