Tobing, Afinda, and Arafat Febriandirza. “Analisis Sentimen Aplikasi Mobile Bangking Bca Pada Ulasan Pengguna Di Google Play Store Menggunakan Metode Naive Bayes”. Journal of Information System Research (JOSH) 5, no. 4 (July 19, 2024): 998-1005. Accessed October 22, 2026. https://ejurnal.seminar-id.com/index.php/josh/article/view/5485.