Syahnita, S., Nofriadi, N. and Sudarmin, S. (2022) “Rancang Bangun Customer Relationship Management(CRM) Dalam Penjualan Berbasis E-Commerce”, Building of Informatics, Technology and Science (BITS), 4(1), pp. 18-27. doi: 10.47065/bits.v4i1.1485.